Technical Program Manager

Microsoft’s Cloud Operations and Innovation (CO+I) team builds and operates Microsoft datacenters, which in turn powers Microsoft’s cloud business. The CO+I Engineering team (CO+IE) delivers services, applications, and automation supporting datacenter planning, construction, and operation. We own a large portfolio of services, including workflows that enable predictable, lowest cost datacenter construction, telemetry systems that drive high availability and optimized energy usage, and task and performance management applications that help our operation run as efficiently as possible. CO+I Engineering is a competitive advantage for Microsoft, and an important pillar in its cloud success.

The Security Engineering & Critical Infrastructure (SECI) team is focused on delivering security and critical environments technology services across the datacenter delivery and maintenance lifecycle. In this role you will drive technology outcomes by leading the end-to-end delivery of IT and critical environments infrastructure projects that improve security across our global portfolio. As Technical Program Manager, you will partner closely with your colleagues, engineering, and infrastructure teams, and key decision makers across CO+I to develop best in class network infrastructure for high security networks in datacenters and into space.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

*This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
*Relocation support will be provided, and successful candidates will need to relocate or reside within 50 miles of the hub office location.
*This role is eligible for remote work up to 100%.

Responsibilities

• Partner with cross-functional teams including engineering, operations, finance, and business development to identify risks and opportunities.
• Develop strategies and execution plans to deliver against published Objective Key Results (OKRs).
• Develop and manage project plans, budgets, and timelines for datacenter infrastructure projects.
• Be the functional Subject Matter Expert (SME) between regional leadership and key stakeholder teams to communicate progress, challenges, risks, and opportunities.
• Continuously evaluate and refine existing processes and workflows to streamline operations and improve efficiency.
• Ability to think logically; excellent problem solving, decision-making, and analytical skills.

Embody our Culture and Values

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  
  • OR equivalent experience.
    
• 2+ years of experience managing cross-functional and/or cross-team projects.
  
• Experience in planning and delivering core infrastructure projects to support critical environment such as physical security, electronic power and maintenance, and building automation.
  
• Experience in applying industry standard project and program management methodologies and disciplines to increase efficiency and scalability.
  

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis,
  
  • OR product development
    
  • OR equivalent experience.
    
• 6+ years of experience managing cross-functional and/or cross-team projects.
  
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