12 - Operations Director 1

Req ID: 132514 
Remote Position: No
Region: Americas 
Country: USA 
State/Province: Texas 
City:  Richardson 

General Overview

Functional Area:    OPS - Operations        
Career Stream:    PRD - Production        
Role:    Director 1            
Job Title:    Operations Director 1        
Job Code:    DR1-OPS        
Band:    Level 12           
Direct/Indirect Indicator:    Indirect

Summary

This job is the first Director level. Provides direct and indirect supervision to subordinate managers and employees performing highly specialized roles in a major function or division/department within medium to large sites. Work requires investigating and resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques and utilizing them to analyze and interpret difficult problems or situations and/or establishing new strategic direction that is site or multi-site specific. Participates with other senior managers to establish strategic plans and objectives. Has overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees in a functional area. Makes final decisions on administrative and operational matters in area of responsibility. Erroneous decisions will have a serious impact on the overall success of functional, site or company operations. Directs and controls the activities of a broad functional area through several department managers. Assigns objectives, reviews performance and approves employee compensation, coaches for improved performance. Regularly interacts with executives and/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading other senior level managers. May represent the organization in public speaking venues and/or community events.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Directs the activities of some or all of the following departments responsible for the manufacture of printed circuit assemblies and related products: purchasing, planning, order fulfillment, production, distribution, facilities management, and asset management.
• Selects employees, assigns objectives, reviews performance and approves employee compensation.
• Coaches for improved performance, approves disciplinary actions and reassigns personnel as necessary to optimize production.
• Establishes, implements and monitors strategic processes to maintain and improve production and production support.
• Plans, manages and controls performance by establishing overall direction and priorities.
• Develops and reviews departmental performance metrics.
• Drives continuous improvements in processes.
• Establishes and manages the departmental budgets.
• Develops strategic planning objectives and communicates those objectives to subordinates.
• Allocates resources and monitors costs, operational expenses and personnel to achieve the goals of the departments.
• Maintains profit and loss accountability.
• Participates on the site management team to help plan and set strategic direction.
• Interfaces with other departments to assess and improve existing processes.
• Supplies information for customer quotes.
• Develops customer specific processes and procedures as required to support the business.
• Coordinates the introduction of new product lines. Interfaces with internal and customer design teams on yields, supplier issues, design improvements, testing issues, etc.
• Participates on company world-wide teams to share information, help implement global initiatives, and continuously improve performance in manufacturing areas.

Knowledge/Skills/Competencies

• In-depth knowledge and understanding of manufacturing departments and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit.
• In–depth knowledge of manufacturing, the production process and the tools and equipment used in the process.
• Excellent analytical, negotiation and problem resolution skills.
• Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and quantity metrics.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high performance levels within tight time deadlines in a highly dynamic manufacturing environment.