Deposit Operations Specialist I

Description

Position Overview: The Deposit Operations Specialist will use various systems to perform support functions for transaction-related activities throughout the organization

What You Will Do:

•  Manage the execution of deposit operations task, which include non-member banking operations for deposit accounts, loan accounts, credit and debit cards
•  Manage department ticketing queue to maintain Service Level Agreement (SLA)
•  Extract daily reports containing complete and accurate data 
•  Review and implement new member account restrictions
•  Process all items related to share drafts (returned checks, unpresented checks, declaration of loss, voided checks, and Harland Clark check orders) 
•  Responsible for processing of verification of deposits, ACH settlements, dividend and required minimum distribution (RMD) checks, stop payments on corporate checks, and completion of IRA transactions
•  Research and execute requests for check and statement copies 
•  Process member expulsions while adhering to SLA requirements

Requirements

Our Ideal Candidate:

•  High school diploma or GED required. Associate's degree in business, finance, accounting, or related field preferred
•  Experience working in financial institutions is preferred
•  Working knowledge of Fiserv DNA, Asensus, Verafin, MS Excel, and ticketing systems
•  Working knowledge of ACH, Wires, Share draft, RDC, ATM, Escheatment, Decedent, and IRA-related transactions
•  Basic knowledge of Deposit Operations compliance requirements as well as state and federal regulations

Reports to

•  Payments Manager

Environmental and Physical Activity Requirements: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The daily responsibilities of this position constantly require effective talking, hearing, walking, finger dexterity, reaching, stooping, and grasping functions. The position also often requires reaching and lifting (up to 25 pounds). Frequent sitting, standing, and repetitive motion activities are also required. Must be able to read print and computer-based materials and to do so with consistent accuracy. Most of these functions require light physical exertion and are conducted indoors at controlled degrees of temperature.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.