Golf Course Food and Beverage Attendant

Description

Our Company

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences. 

TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more. 

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation. 

In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota. 

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family. 

We are the Theodore Roosevelt Medora Foundation. 

Summary/Objective

As a member of the Bully Pulpit Golf Course team, our Food and Beverage Attendant will build relationships with our guests and ensure that service excellence is met through attentive, heartfelt service. Job duties include taking food and beverage orders from guests, preparing food and beverage orders, running the till, and ensuring sanitation and cleanliness levels are maintained. The ideal food and beverage attendant will enjoy working with people and have a genuine spirit for servicing guests in a warm and helpful manner that exceeds expectations.

Duties/Responsibilities

• Responsible for providing golfers with food, beverages and snacks on the golf course.
• Observes safety regulations and state laws regarding vehicle operation.
• Greets customers and answers questions regarding menu.
• Takes orders from the guest and utilizes POS system to process appropriate payment.
• Ensues that customers are of legal drinking age by checking photo IDs.
• Prepare, prep, and serve food and beverages in a timely manner. 
• Restock food and beverage items as needed throughout the day.
• Assist with ordering and inventory of food and beverages as needed.
• Responds to customer questions regarding the general information of facility.
• Reviews schedules for changes, calendar of events and club activities on a daily basis.
• Uses proper judgment and when necessary, refuses service to patrons who are intoxicated or disruptive.
• Maintains clean equipment and keeps beverage cart organized.
• Keeps the cart stocked at all times.
• Participates in workplace safety training sessions.
• Maintains and exhibits knowledge of proper golf course etiquette.
• Adhere to all company policies and procedures.
• Performs other related duties as assigned.

Supervisory Responsibilities

• None

Requirements

Required Skills/Abilities

• Strong math skills to calculate sales and give accurate change.
• Excellent verbal communication and interpersonal skills.
• Excellent customer services skills.
• Ability to lift heavy equipment (to include containers of ice, bottles and cans of alcoholic and non-alcoholic beverages, and food supplies)
• Must have the ability to deliver a high level of customer service.
• Stamina to work long shifts, when required.
• Ability to safely drive a beverage/golf cart.

Required Education and Experience

• Must be at least 21 years old to serve alcoholic beverages.
• Valid driver’s license and clean driving record required.
• Previous customer service experience preferred.
• Applicable state licensing and certification required.

Work Environment

This job operates in a professional golf course environment. This role routinely uses standard golf course and bar equipment. Continuously works with others and in hot or humid temperatures outside.

This is a full-time seasonal positions. Days and hours of work