Vice President, HPC & AI Solutions Services Delivery

Vice President, HPC & AI Solutions Services Delivery

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Hewlett Packard Enterprise, the industry leader in Supercomputing, is seeking a VP, Head of Global HPC & AI Services. In this critical role, you’ll lead and scale a 500‑person global engineering and services organization that supports industry‑leading HPC and AI infrastructure. You’ll be responsible for handoff from installation to maintenance, escalation management, high‑end solution scoping and pricing, and services delivery for large scale deployments.

This role can be based anywhere in the United States with a preference at a HPE facility.  We will consider Europe for the right person.

Primary Responsibilities

• Lead a global team across Americas, EMEA, and APAC (manager‑of‑managers) and unify multiple service organizations into a single operating model.

• Own global service strategy, pricing architecture, offer portfolio and delivery for large‑scale HPC/AI programs including resident engineering and onsite support.

• Drive services revenue growth and attach rates through expanded offerings, industry partnerships, and go‑to‑market alignment.

• Act as senior technical executive for customer engagements and escalations; provide calm, technically credible presence in high‑stakes situations.

• Lead transformation initiatives to integrate AI into service operations, improve operational discipline, and scale delivery processes.

• Collaborate closely with HPE services, product management, sales and engineering teams to enable customer wins and seamless handoffs.

• Oversee staffing, resource planning, and operational performance to ensure consistent, high‑quality customer outcomes.

Experience and Skills

• 15+ years of technical services leadership with proven experience managing large, global engineering/service organizations (200–500+ people).

• Strong background in systems/services delivery; HPC experience is highly preferred.

• Demonstrated success in enterprise services pricing/solution scoping for large, complex deals (Exascale /10,000+ GPU scale preferred).

• Skilled at executive client engagement, escalation management and cross‑functional alignment.

• Track record of disciplined operational execution, process design, and continuous improvement.

• Comfortable with ~30% travel; US‑based preferred but global candidates considered.

• Excellent communication, stakeholder management and people‑leadership skills.

Why this role matters

You will shape and scale the world’s largest HPC/AI services organization, influence strategic customer outcomes across high‑impact industries, and deliver next‑generation AI and HPC services at unprecedented scale.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.