Technical Program Manager

Job Posting Start Date 10-23-2024 Job Posting End Date 12-23-2024

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Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Program Manager  located in Austin, TX.  

Reporting to the Senior Director, Operations Engineering the Technical Program Manager partners with Multiple Site Operations, Design and Engineering teams, and Commercial Teams to drive the design, validation and implementation of innovative and cost-effective high mix custom Automation and Process Engineering programs for new and existing customers product manufacturing Automation solutions of varying scope in order to meet customer requirements from development of conceptual prototypes and architecture thru the NPI, ramp and sustaining phases. Work closely with Health Solutions NPI team, Commercial team, and designated Site Operations to properly scope, quote, and execute to product technical requirements.

What a typical day looks like:

• Translate customer’s technical needs and requirements to the NPI and CFT teams.
• Expertise in multiple Medical functional technologies/ processes, Medical Validation process and understanding of inter-dependencies of such processes at the site.
• Lead program team, including regular team meetings and updates to management. 
• Provides the necessary/accurate leadership, management and support to site Managers and Engineers to ensure projects are executed as planned.
• Establishes and maintains strong relationships with customers and Flex Health Solutions Sites in support of program and account governance.
• Directs teams and hands on involvement with Program, Project Managers and Engineers who are leading production automation development programs and other launch or sustaining projects.
• Responsible for and reports on program and project portfolio tracking KPI’s (schedule, budget, scope, material cost, maturity, risks) across key medical system requirements including FAT, SAT IQ, OQ (TMV), and PQ.
• Leads governance of wider medical project portfolio including resolution of inter-department dependencies with engineering functional and site leaders.
• Establishes robust automation and manufacturing development processes including stage-gate reviews for transfer of product, process and automation design.
• Develops and sustains project management leadership, responsible for managing plan integration involving cross-functional teams, primarily mechanical, electrical, and software.
• Is the project management interface for customers and suppliers of critical parts, automation solutions, and solution integrators.
• In collaboration with NPI and site Engineering team members develop and deliver high quality documentation including Statements of Work (SOWs) and User Requirement Statements (URS) for custom automation projects.
• Monitors and resolves project risks and issues, through application of project management expertise and allocation of resources.
• Applies solid project and product risk management methods including System RA, DFMEA, pFMEA, traceability, and implementation.
• Ensure collaborative cross-functional teamwork to effectively initiate, plan, execute, monitor and control all phases of the customer programs from RFQ through development, NPI, and ramp to stable production.
• Ensure effective two-way communications between Customer and Flex design & manufacturing sites.
• Provide the necessary support to site Program/Project Managers and Engineers (design, NPI, operations, etc.) to ensure programs are executed to plans and customer issues are handled properly.