Sales Coordinator - Strategic Accounts

At UFP, our sales positions are the foundation of our business. In these roles, you'll gain a comprehensive understanding of the industry as you pursue a lucrative and rewarding career in sales. We foster a work hard, play hard culture, and believe our customer relationships are the key to our success. If you're passionate about working with customers, have an entrepreneurial spirit, and aren't afraid of hard work, apply now to become part of the UFP family.

Job Summary

The Sales Coordinator - Strategic Accounts is responsible for overseeing the current needs for our Home Depot and Lowe's programs. Interacts with these customers primarily by phone/email/customer systems to facilitate sales. Provides support to customers and their programs by maintaining frequent communication with both and by helping troubleshoot problems. Works under general supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job.

Principle Duties and Responsibilities

• Maintains frequent communication with customer base and gathers information to ensure their satisfaction
• Reserves Stock Orders for Strategic Accounts
• Maintains Special Orders/Calls/Quote Requests, etc.
• Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels
• Executes market penetration strategy utilizing web-based sales leads
• Communicates sample needs for customers/dealers/contractors with the plant
• Facilitates RDC, BDC/FDC Stock and Consignment Programs for Strategic Accounts
• Supervises e-Commerce orders out of our Fulfillment Center
• Works with In Store Sales Representatives to comply with customer request and to solve customer problems
• Maintains positive relationships with distributors
• Works with Product Managers to enhance sales programs
• Attends various product and program trainings, as needed
• Prepares various reports and correspondence as required
• Performs other duties as required

Skills and Attributes

• Planning
• Forecasting
• System Management
• Organized
• Quick Learner
• High Quality of Work
• High Level of Self Awareness
• Leadership Capability

Qualifications

• Minimum of high school graduate
• Minimum two years of experience in customer services
• Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
• Working knowledge of various office equipment (computer, scanner, etc)

Click here to watch what a day in the life of an Inside Sales Coordinator looks like.

The Company is an Equal Opportunity Employer.