Senior Client Support Admin IRES - DAHL

Position Title: Senior Client Support Admin

Location: Dahlgren, VA

Relocation Assistance: None available at this time

Remote/Telework: NO - Not available for this position

Clearance Type: DoD Secret 

Shift: Day shift 

Travel Required: Up to 10% of the time

Description of Duties:

The Senior Client Support Admin supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

·       Conduct day-to-day administration of hardware, software, network and users

·       Provide in person and Phone Support to MDA End user troubleshooting Computers, Printers, Software, Operating Systems, and Office Products.

·       Install Hardware at End Users offices (Laptops, Desktops, Monitors, etc)

·       Professional behavior and dress required.

·       Contribute to large scale Projects and Events.

The successful candidate will:

·       Have strong Written and Verbal communications required.

Resumes, in month and year format, must be submitted with application in order to be considered for the position.  The selected candidate may be assigned as an employee for one of our teammate companies.

Basic Requirements:

·       Must have 5, or more, years of directly related experience in Customer Support.

·       Must have a current DoD 8570 IAT Level II Certification (ex: Security+)

·       Must have an active DoD Secret Security Clearance

Desired Requirements:

·       Have hands-on experience with printer support

·       Have hands-on experience with DoD mobile

This position is expected to pay $90,000 - $120,000 annually; depending on experience, education, and any certifications that are directly related to the position.

This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

Our health and welfare benefits are designed to invest in you, and in the things that you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.