Jobs and Careers
PN

Business Analytics Lead--Retail Issue Management

PNC
The Tower at PNC Plaza (PAA86), United Statesfull_timeVerifiedPosted 13 Sept 2024

About the role

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Lead within PNC's Retail Deposit Center of Excellence, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion


We are looking for a candidate that has experience with, but not limited to;

· This is an analytics QA role supporting the Retail Issues Management process.
· The ideal candidate has highly developed skills leveraging SAS, Python, Spark, and SQL within Hadoop and Teradata platforms.
· The role requires the ability to analyze data analytics solutions against written requirements and identify deficiencies and anomalies within the requirements, the code, and/or the data.
· This is a collaborative role with key 1st line partners and requires highly developed communication skills to effectively communicate needed improvements.
· Assignments may require research and interpretation of data elements together with SMEs to assess appropriateness of analytical solutions.
· Assignments require documentation of testing and analysis performed within prescribed standards.
· Speed and accuracy are equally critical, with 2nd and 3rd line review and validation of completed issues frequently occurring.

Job Description

  • Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees.
  • Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
  • Determining the optimal analytic approach and supporting development, implementation and enhancements.
  • Conceptualizing, developing and continuously optimizing analytical solution for operations and executive management to enable data driven decision making.
  • Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

PNC

View company profile →