Manager, Event Operations

OVERVIEW

The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles.

POSITION SUMMARY

The Manager, Event Operations, is responsible for supporting the daily requisites required to operate, maintain, and service BMO Stadium and the LAFC Performance Center.  This includes, but is not limited to, planning, monitoring, delegating, and managing event operations setup, breakdown, operations staff development and general building/department needs. 

ESSENTIAL FUNCTIONS

• Assist the Director, Facility Operations with overseeing third party vendor services, including but not limited to, outsourced labor and equipment rentals.     
• Manage the part-time operations crew and event operations schedules, project planning, budgets, and calendars to ensure the department is functioning efficiently and effectively. 
• Provide and maintain required training to part-time operations staff including but not limited to heavy machinery, OSHA, and event operations equipment. 
• Provide detailed event estimates and actuals, in addition to comprehensive timelines, for major stadium events and conversions.   
• Assist with management of stadium-wide inventory management process which includes all major equipment, systems, and furniture.   
• Coordinate with department leads and internal stakeholders to ensure operational support for projects, initiatives, and event deliverables are provided with a high level of execution and professionalism.     
• Oversee the creation and implementation of standard operating procedures (SOPs), such as but not limited to event operations handbook, equipment maintenance and handling guidelines, fixed and event signage packages, and event operations set-up guidelines. 
• Provide guidance to department team members and contract project managers.  
• Assist in planning and managing the department’s annual operating budget and capital budget.  
• Oversee install and dismantle of various event operations equipment, including but not limited to, staging, tents, tables, chairs, stanchions, temporary/fixed signage, barricades, and stadium bowl seating.  
• Collaborate with the Event Services department in setting up, converting, and breaking down event level, conference rooms, and premium spaces as necessary. 
• Supervise cost accounting expenses for overall budget including but not limited to house equipment rental, supplies and services purchased, event supervision and staff. 
• Continuously review departmental needs and recommend repairs, maintenance, or special projects. 
• Other duties as assigned by Supervisor/Management. 

QUALIFICATIONS

• Bachelor's Degree in Business, Facilities Management, or related field from an accredited College/University required. 
• Minimum of 2-4 years management experience in operations/facility management required. 
• Familiar with best practices in operating various sports/entertainment venues, preferably stadiums.   
• Prior experience in Major League Soccer (MLS) preferred.   
• Experience in planning, overseeing, and executing major event facility conversions. 
• Proven leader with acumen to grow and operate a department.     
• Forward thinking planner with the ability to motivate a team around short- and long-term initiatives.     
• Ability to multi-task and handle several projects at one time both individually and through cross functional teams.  
• Ability