(USA) Director, Reliability Maintenance Management

Position Summary...

What you'll do...

Technical Acumen Participates in setting evaluation standards and criteria for troubleshooting Adheres to standard troubleshooting procedures to ensure the effectiveness of resolutions Documents common hardware software and communications problems and likely resolutions Works with vendor specific diagnostic guides tools and utilities to identify application problems Troubleshoots typical technical problems in a specific area solicits partner feedback and reports and monitors bugs and implementation issues Participates in creating technical requirements for facility equipment Maintains and utilizes data to install base configurations and support guides Explains basic environment and product configuration options
Reliability Management Monitors standard operations in hardware product reliability quality assurance programs Guides others in product redesign and feature changes to improve product performance and reliability Directs the collection of information on product failures and uses the information to redesign or enhance products Consults on the definition of success for hardware products and reliability tests Designs evaluation metrics to assess reliability improvement plans and programs for hardware products Applies probability and statistical measures to assess products and estimate and monitor reliability
Procurement Assists in reviewing the fulfillment of administrative and documentation requirements for the completion of purchase Uses available procurement systems and tools in transactions with approved suppliers Follows established procedures documentation requirements and approval level requests to conduct procurement activities Works with the procurement of services materials or equipment Interprets benefits issues and considerations of using procurement
Negotiation Conducts negotiations for the business area Assesses and leads fact based decisions in high-risk situations and educates others on negotiation strategies Mitigates and resolves disagreements by anticipating objections and adjusting negotiating approaches Adheres to and coaches others on company and regulatory retailer supplier relationship processes values and policies Mitigates risks through due diligence Seeks guidance on and escalates complex legal and/or regulatory issues as necessary
Operational Excellence Coaches others to consider all major operational functions and cross-functional issues Monitors industry trends key players and major competitors Develops strategies accordingly Leads evaluations of Walmart's operating functions versus those of the industry Consults with and advises all major functions Educates others in operational strategies and the support needed for execution Leads discussions on the evolution and impact of present and future technology Guides and provides recommendations to peers and/or reports in operational execution and utilization of One Best Way documentation Oversees safety and security procedures to ensure compliance Sets and oversees all operational routines for departments and staff Monitors and predicts industry regulation changes and makes corresponding action plans Designs strategies to minimize process breakdown problems and safety risks within the organization
Data and Digital Literacy Leverages data analysis tools to explore highly complex data develops and tests hypotheses uses data to influence strategic work and builds and presents insights Identifies implements and drives technology change within scope of work Uses visualization tools to represent data and construct coherent stories to influence decisions
Partnership and Collaboration Builds maintains and enhances effective internal and external partnerships Influences outcomes and assists in communicating shared goals with groups and parties Identifies and addresses additional partner needs and educate partners on value creation Communicate with other individuals or teams to solve shared problems Identifies how changes in business strategy impact talent and recruiting strategies Consults regularly with leaders of business units to advise on strategic decisions Brings ideas and solutions to the business and team members
Business Acumen Develops evaluates and implements proposed business cases for projects and initiatives Influences business stakeholder decision making Translates business requirements into strategies initiatives and projects aligns them to business objectives and drives the execution of deliverables Demonstrates expertise of multiple business