Service Support Specialist

***HIRING IMMEDIATELY!!!**** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow.
www.whaleyfoodservice.com/careers Service Support Specialist – Hiring Immediately!Whaley Foodservice, LLC | One of the Southeast’s Largest Commercial Kitchen Service ProvidersWhaley Foodservice is seeking an experienced Service Support Specialist to support daily branch operations. We are looking for the next great team member to provide customer service, service order processing, and administrative support for our technicians and management team. If you’re interested in joining our team and building your career, we want to hear from you!Why Work for us?

• Competitive Compensation  
• Comprehensive Health Coverage 
• 401(k) Plan with Company Match
• Healthy Work & Life Balance
• CFESA Certification & Ongoing Training for Your Future
• Company Service Vehicle, Tools, Tablet, Cellphone, Uniforms
• Take part in our Town Shares Program – Share in our company’s success!

What You’ll Do

• Provide great customer experience answering phone calls from customers
• Open and close service orders for billing
• Assist with customer issues and technician support on service orders
• Run and submit daily/monthly reports
• Ensure accurate warranty part returns
• Maintain a clean, professional office environment

What We’re Looking For

• Must be at least 18 years of age
• 1–3 years customer service or administrative experience,  working in a service or related industry would be a big plus!
• Strong computer skills (Microsoft Word & Excel)
• Excellent communication & multitasking abilities
• High attention to detail and ability to work as part of a team
• Completion of a satisfactory background check and drug screen is required

Grow your career with a leading service company!
Apply today at: www.whaleyfoodservice.com/careersWhaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.