Senior HR Operations Specialist

<h3>Company Description</h3><p><strong>Our Mission</strong><br/> <br/> At Palo Alto Networks® everything starts and ends with our mission:</p><p>Being the cybersecurity partner of choice, protecting our digital way of life.</p><p>Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.</p><p><strong>Our Approach to Work</strong></p><p>We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!</p><p>At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!</p><h3>Job Description</h3><p><strong>Your Career</strong></p><p>We are looking for a Sr HR Operations Specialist to join our EMEA People Team. As a People Team, we are responsible for fostering an amazing workplace and culture that empowers everyone to do their best work. You will collaborate with different teams and support different initiatives of the business to ensure an outstanding employee experience as Palo Alto Networks continues its rapid growth. We believe in the importance of supporting our employees throughout their employee journey with Palo Alto Networks.  Especially in today's world of changing demands and needs, we are looking for a new colleague who understands the value of employee focused and tailored solutions.</p><p>We are open to have this role based remotely in Germany or in our Berlin, Frankfurt or Munich offices. </p><p><strong>Your Impact</strong></p><ul><li>Ensure a best in class EMEA employee experience through high level of service, empathy and operational excellence</li><li>Embrace a mindset of “executing with excellence” in which you anticipate challenges, diagnose problems, develop and implement robust solutions that enable for amazing execution </li><li>Build strong relationships with other HR teams to coordinate workflow, processes, and communication with key stakeholders; ensure seamless hand-off of processes and deliverables</li><li>Participate in meetings as operational subject matter expert which impact operational design, reporting, or workflows</li><li>Manage and support multiple and concurrent ad hoc requests in a timely manner with accuracy</li><li>Ownership of regional project from end to end with a focus on process automation, simplification and scalability  </li><li>Provide employees with exceptional service regarding Tier 0 and Tier 1 HR related inquiries through resolution accountability</li><li>Perform other HR operational tasks such as data entry, employment verification requests, reference letter documents, leave of absence requests, E-verify process, coordination with payroll, and overall maintenance of employee records, ensuring data integrity  and other tasks as assigned</li><li>Ensure employee data is up to date, accurate and compliant within our HR system</li><li>Be a subject matter expert for the team in critical HR functions such as Benefits,  Compensation, etc.</li><li>Help train, coach and develop team members</li><li>Ensure internal knowledge base is kept up to date and knowledge gaps are addressed in a timely fashion</li></ul><h3>Qualifications</h3><p><strong>Your Experience</strong></p><ul><li>BA/BS degree or equivalent of 5+ years of progressive HR Operations experience in a technology organization or technology-related business, preferably with a multinational company (MNC) or equivalent military experience required</li><li>You have excellent communication skills in German and English</li><li>Relevant  professional HR experience in Germany, Switzerland and/or Austria and good knowledge of local typical legal requirements related to the HR processes around e.g. reference letters, sick leave, maternity leave etc.</li><li>Ability to demonstrate integrity, maintain confidentiality and influence without authority</li><li>Ability to set priorities, stay focused, and manage time in a fast-paced, developing environment</li><li>Ability to establish strong relationships at all levels and across functions regionally and globally </li><li>Excellent interpersonal skills and demonstrated success working with all levels in an organization