Senior Principal Engineer, Product Software

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary
Manages and resolves company-wide technical issues. Keeps abreast of new technologies and scientific methods affecting the organization and drives their adoption. Conceives plans and conducts research in problem areas or new technology of considerable scope and complexity.

Responsibilities
Requirements Analysis

• Relates long-term business objectives to technical strategies and innovative problem solution

• Identifies, documents, and manages risk associated with product development

Software Architecture

• Evangelizes and communicates technical strategy and architectural blue prints to mobilize large teams of engineers to move rapidly to software realization

Software Design

• Selects technologies for incorporation into future products

Development/Coding

• Evangelizes development of team members with standards and approved design and coding patterns

Testing

• Responsible for software quality control

DevOps

• Develops Equinix strategy for DevOps culture

• Learns and coaches teams towards success

• Aligns team deliverables to Equinix Vision and Business Strategy

• Develops innovation strategies and best practices for the tools adoption within the organization

Software Reliability & Support Engineering

• Identifies, documents and improves on the overall process for production support

• Cultivates "customer first" attitude by incorporating best in class industry practices

• Builds software incident and problem governance models to improve customer satisfaction

Customer/Stakeholder Engagement

• Serves as a technical liaison for customer advisories, co-innovations, and single point of contact for incidents

• Influences customer cycles and participates in industry forums and standard bodies

Technical Project Management

• Participates in and facilitates decision making related to product release; is part of the larger company wide programs from concept to deliver

• Participates in planning cycles

R&D/Innovation

• Investigates, analyzes, and evaluates new technologies

• Influences senior management in setting the organization's technical objectives

• Keeps abreast of new developments to help define the necessary changes to practice

• Has a significant impact on future products, technologies and business strategy

Qualifications

• 10+ years experience

• Bachelor's in Computer Science or Computer Engineering

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $223,000 to $335,000 per year

• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $219,000 to $329,000 per year

• Colorado, Nevada, Rhode Island: $202,000 to $304,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is ba