Jobs and Careers
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Maintenance Repair Coordinator
Swift TransportationUnited Statesfull_timeVerifiedPosted 4 Apr 2025
💰 $56,000/yr
About the role
***POSITION LOCATED IN PHOENIX, AZ***
Schedule: Monday- Friday 8:00am -4:30pm
Accelerate your Career! At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.Job Responsibilities: What you will do
Monitor repair processes and assist leadership and department personnel in ensuring all major tractor and/or trailer equipment repairs at the company's shop locations and at vendor facilities, nationwide & within Canada, are completed in a timely manner.
Schedule: Monday- Friday 8:00am -4:30pm
- The Job: Maintenance Repair Coordinator (monitor equipment repair progress nationwide)
- The Pay: $24- $28/ hourly
- The Location: 2200 S. 75th Ave, Phoenix, AZ 85043 (near the intersection of Lower Buckeye and S. 75th Ave)
- 401(K) Company Match
- Overtime Eligible
- Medical, Dental, Vision, Disability, Supplemental and Life Insurance, Health and Dependent FSA
- Employee Assistance Program
- Paid Time Off
- Employee Stock Purchase Plan
- Employee Discounts
- Tuition Assistance Programs
- Immediate holiday pay
- Continual hands-on training
Accelerate your Career! At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.Job Responsibilities: What you will do
Monitor repair processes and assist leadership and department personnel in ensuring all major tractor and/or trailer equipment repairs at the company's shop locations and at vendor facilities, nationwide & within Canada, are completed in a timely manner.
- Monitor and manage day-to-day activity related to all major shop repairs on equipment (tractor and/or trailer); monitor and understand details of repair process to ensure repairs are being done in a timely manner. Conduct follow up with internal department personnel/vendor partners and drive productivity in order to expedite repair times. Make timely decisions to appropriately direct best practices and ensure optimal problem resolution.
- Research any major repairs exceeding 72 hours of down time; identify issues and provide problem resolution. Move repairs forward, ensuring escalation of repair process to completion through strict monitoring, management of issues and acting as liaison between parties involved.
- Handle highly complex incoming calls and any escalated issues; determine appropriate resolution(s) and follow-up to ensure initiation of claims and repair processes are appropriately carried out; authorize repairs within appropriate level of authority.
- Work with vendors to assist with payment questions and complete more complex payment transactions.
- Assess each situation independently and take action accordingly; make effective decisions by gathering sufficient data, documenting clearly, making calls and asking questions when necessary.
- Negotiate directly, all costs incurred during accidents and equipment breakdown to locate and hire the best-qualified vendor in the best interest of the company; authorize repairs within appropriate level of authority.
- Investigate and recover all warranties possible during the vendor selection and outside repair process.
- Ensure minimum down time and maximum equipment utilization during the equipment repair/storage cycle; report all down units to the appropriate OE for down time and case number.
- Control payments issued through purchase order (PO), Paccar, Pinnacle, MVP Preferred, Fleet charge accounts, and virtual Master card (Mcard).
- Provide guidance to designated department personnel on decisions related to accidents, accident equipment removal, storage of equipment, accident clean-up, breakdown repairs, claims and repair order creation, etc.
- Act as a liaison for internal communications between designated department personnel and leadership representatives, ECCM's, Driver Leaders, CSR's, Shop employee's, and Shop Managers.
- Meet all department Key Performance Indicators (KPI's) as indicated by leadership team.
- Proactively work to assist others in achieving the organization's objectives.
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