General Manager

Additional Considerations (if any):

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At FDI, our small team atmosphere creates a great environment for our employees. Our team members are the key to our success by providing outstanding customer service.

Florist Distributing, Inc.

Job Title: General Manager

FLSA: Exempt

General Function

The position will be responsible for the daily operations, growth, and profitability of the FDI Distribution Center. The candidate will be self-motivated, creative, and accurate, with strong leadership and management skills. The candidate must also have high moral and ethical values and excellent communication skills. Hours of operation are seven days a week. Specific scheduling for this position will be discussed during the interview process and will adjust based on the fluctuation of business and holidays.

Reporting Relations

Accountable and Reports to: FDI President & Vice-President, Operations

Positions that Report to you: All employees

Primary Duties and Responsibilities:

• Takes care of customers' needs in a prompt, efficient, and friendly manner.

• Manages employee labor and scheduling.

• Responsible for hiring, training, reviewing, and disciplining of employees.

• Coordinates pricing structures and merchandise to meet warehouse and department sales goals.

• Sets the standards for employees on customer service, employee behavior, and customer satisfaction.

• Reviews and is responsible for inventory and company assets.

• Reviews and is responsible for implementing new and existing business and accounting processes.

• Reviews and approves non-capital expenditures.

• Reports specific details on financial performance and sales trends of Distribution Center.

• Keeps aware of industry and market area to provide the best service to customers.

• Attends company meetings and participates in on- and off-site trade shows.

• Represents FDI to customers in a positive manner.

• Maintains a positive and nurturing attitude with employees to create a friendly, team-based environment.

• Maintains store operations according to all policy and is responsible for operations, even in absence.

• Reports to work when scheduled and on time; works evenings and weekends as needed.

Secondary Duties and Responsibilities:

• Serves as backup for some of the procurement duties.

• Serves as a backup for sales, warehouse, and delivery functions.

• Coordinates with administrative staff to accomplish FDI projects.

• Performs miscellaneous other duties.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must be customer service driven and able to communicate clearly and effectively.

• Ability to read and obey MSDS information on products.

• Able to add, subtract, multiply and divide whole numbers.

• Must have the ability to carry out detailed written and verbal instructions.

• Must be able to file, post, sort, and organize materials, paperwork and software used.

 Education and Experience:

High School or equivalent. Two to Five