Principal Technical Program Manager, Data Analytics

About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated.

Upstart is a digital-first company, which means that most Upstarters can live and work anywhere in the U.S. We also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

About You 

You love helping multi-disciplined teams design and deliver great products with data at their core. You have a passion for technology, and love to solve complex technical problems. You are creative, and you help unlock creativity in others. Your communication skills are legendary; you can describe the most complicated and nuanced topics simply and clearly. Your ability to illuminate and clarify with others enables them to hone in on what really matters, and enables you to influence and align work towards your org’s broader goals.  You’ve built really cool things at scale, but you’ve also delivered quick, scrappy solutions that have impact. You know a lot, but there’s still a lot you don’t know and you’re hungry to learn. Lastly, you thrive in an environment where people collaborate and support each other, and where they move fast to delight our customers.  Does this sound like you?  Then read on….

The Team 

As a Principal Technical Program Manager, you’ll lead analytics engineering projects and influence teams that design, develop, test, deploy, maintain, and improve how the company captures, accesses, and leverages data. You will partner with product, analytics, and engineering leads to establish roadmaps, create and track to success metrics, and lead planning efforts. You’ll work across several development teams on some of the most complex and most critical projects at the company to help move the engineering and business vertical strategies forward. To do this, you’ll gather requirements, define milestones, identify risks, manage schedules, and communicate clearly with project stakeholders.   

One of the reasons Upstart has experienced such rapid growth is because of the clear-eyed, analytical approach we take to solving problems. The right candidate for this role should be highly ambitious, able to organize both ideas and people, and excel at problem-solving of all kinds. You should have a bias toward action and be able to break down complex problems into steps that drive rapid product development.

• Position Location - This role is available in the following locations: Remote, San Mateo, CA, and Columbus, OH.
• Time Zone Requirements - This team operates in all US time zones.
• Travel Requirements - This team has regular on-site collaboration sessions. These occur 2-3 days per quarter at our San Mateo or Columbus office. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

How you’ll make an impact:

• Partner with Product, Engineering, and Analytics leaders to drive program planning and execution, actively managing program risks/issues and communicating status objectively to all stakeholders
• Define and lead product execution strategy for multiple areas within data and analytics
• Personally lead transformation initiatives and be accountable for the effective delivery of the programs
• Understand strategic partners' objectives, and advise on the necessary programs to succeed. Develop a roadmap or framework for those programs.
• Drive strategic alignment across business units to succeed against company-wide goals
• Proposing process changes beyond the purview of your team in order to achieve better outcomes for the organization
• Align cross functional teams on priorities and success goals, bringing together separate teams to achieve strategic objectives
• Drive execution of data and analytics projects using demonstrated analytical and technical skills
• You are comfortable juggling competing priorities, handling ambiguity, and diving deep to understand diverse product portfolios and customer requirements
• You are willing to "get your hands dirty" to act as a change agent and create new applications, tools, processes, and reports
• Exercise technical judgment in worki