Pharmacy Assistant, Casual - Specialty Pharmacy

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:
Department: Specialty Pharmacy
FTE: Casual (varied hours per pay period)
Workdays: Monday - Friday 
Shift(s): Day
Shift Length: 8 hours
Location: In-Person

Other: Drug Testing Required

This position supports Hennepin Healthcare’s Specialty Pharmacy, located in the Purple 1 building. The Specialty Pharmacy Assistant will support mailing and delivery operations for the pharmacy department, along with various other functions.

Purpose of this position: Under the supervision of other Pharmacy staff, the Pharmacy Assistant provides prompt, efficient, and friendly customer service in a fast work environment in a community pharmacy setting. Must be able to handle multiple tasks (waiting on customers, putting away medications, performing clerical duties, etc.) every day. Assist technicians and pharmacists in the preparation and distribution of prescription medications.

RESPONSIBILITIES:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all patient interactions
• Handles cash register transactions accurately and efficiently
• Handles inquiries that do not require a certified pharmacy technician or pharmacist's expertise and judgment
• Prepares prescriptions to be mailed or couriered to patients
• Places completed prescription orders in the appropriate location of the will-call bins
• Files paper prescriptions after they have been dispensed
• Stocks pharmacy medications and supplies received from distributor/wholesaler and refills vials, paper and labels in the printers, and other general clerical duties as assigned
• Assists with returning unclaimed prescriptions from will-call to pharmacy stock
• Tubes completed discharge medications to the floors for patients leaving the hospital
• Assists with checking pharmacy shelves for medication outdates as determined by pharmacy procedure
• Maintains cleanliness of pharmacy and dispensing area
• Smiles and greet patients in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere