Business Administration and Support Analyst

 

 

Step into a pivotal role at the heart of our organization's risk management processes! As a Business Administration and Support Analyst in the Testing Center of Excellence, you'll provide essential executive-level support across all firm businesses, corporate functions, and technology. You'll manage executive schedules, coordinate with global stakeholders, and contribute to impactful presentation content. This role is integral to maintaining a strong control environment and supporting our first and second lines of defense. If you're ready to make a significant impact in a dynamic and critical function, we want you on our team!

As a Business Administration and Support Analyst in the Testing Center of Excellence, you will provide executive-level support to multiple leadership members. Your responsibilities will include maintaining executive schedules, managing meetings, and handling general administrative tasks. You will also partner with global stakeholders to develop agendas and itineraries, and contribute to presentation content development. Additionally, you will engage in project work as needed to support the center's objectives.

Job responsibilities:

• Support Executive and Managing Directors by submitting expenses, assisting with schedule management, arranging travel, and performing other general light administrative duties. 
• Work with global colleagues and stakeholders to develop agendas and itineraries for travel and engagements
• Schedule and manage regular meetings such as staff meetings, town halls, business reviews, working groups, and other
• Develop and manage content needed for meetings using Microsoft Office and the standard templates provided
• Develop and seek approval for Executive Level communications, including internal presentations, documents, and emails 
• Manage the incoming and outgoing flow of information through various channels, including centralized internal mailboxes and web-pages
• Develop and publish materials to internal web-pages to promote awareness and support the needs of employees within the organization
• Assist in the execution and implementation of various project activities as needed to support the organization’s strategic goals

Required qualifications, skills and capabilities: 

• 5+ years of prior experience as an Executive Assistant or providing administrative and project support for a complex organization at scale
• Knowledge of key JPMC systems and policies related to expense management, travel, and other administrative systems
• Strong analytical, critical thinking, and problem-solving skills
• Ability to effectively interact with all levels of management, including cross-functional stakeholders. 
• Advanced Excel, PowerPoint, Word, and Teams skills
• Excellent oral and written communication and interpersonal skills Ability to maintain a highly organized environment and work independently 
• Intermediate understanding of compliance, risk, and control processes 
• Intermediate understanding of Control Evaluation guidelines

Preferred qualifications, skills and capabilities: 

• 5+ years of prior experience in Control Management 
• Knowledge of Confluence 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, se