Night Audit

Job DetailsJob Location: Blackberry Mountain - Walland, TN 37886Position Type: Full TimeSalary Range: $16.00Job Shift: GraveyardNight Audit is responsible for overnight operations of the front desk, accounting, and security of Blackberry Mountain.  Responsibilities will include activities at the Lodge and throughout Blackberry Mountain.  Overnight responsibilities also include interaction with guests requiring the Night Audit to be an able and competent representative of Blackberry Mountain. The major results of this position are to effectively handle any questions, problems, concerns, and needs of any guests related to lodging, food, and beverage as well as the general safety of Blackberry Mountain’s buildings and grounds.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 


Strong self-motivator
Ability to be organized and follow up on tasks
Basic understanding of Windows programs and Point of Sale systems
Ability to follow routine instructions
Flexibility with scheduling for weekends and holidays
Positive phone interaction
Strong character
Ability to remain calm under pressure
Ability to multi-task
Desire for continued education and growth


 

Guests Services


Answering and responding to guests' calls and individual needs
Late check-ins and early departures including luggage delivery and removal
Logging and delivering wake-up calls
Security checks and walk-throughs of the houses and cottage area
Light housekeeping in Cottages and common areas after late-night activities
Printing traces and arrival reports for the following day
Copying and delivery of the Times fax


 

Accounting


Completion of opening paperwork for the next business day
Processing and delivery of guest folios with departure letters
Night audit entry and review
Support tasks required at various times by the Controller


 

Security


Responding to fire alarms and taking appropriate steps
Observing property for potential security problems
Monitoring groups and individuals after hours


 

 

 

 

 

Must comply with all company policies and procedures.

Must be able to work well with other Team Members, Managers and interact with our guests.

To perform the essential functions of this position regular and consistent attendance is required, as well as, the flexibility to work nights and weekends.

 

SUPERVISORY RESPONSIBILITIES


None


 

EDUCATION AND TRAINING


College degree or 2-3 years of hospitality/security experience preferred
High school diploma or equivalent
Must have a valid driver's license


 

LANGUAGE SKILLS


Must have excellent written and verbal communication skills
Must be able to communicate effectively with guests, managers, and team members


 

MATHEMATICAL SKILLS


Must have an understanding of basic math and accounting functions for night audit reports


 

REASONING ABILITY


Must be able to make decisions under pressure
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
Must be able to simultaneously manage diverse tasks


 

PHYSICAL DEMANDS


Must be able to stand or walk for a long period of time
Must be able to personally manage time in order to stay alert
Must be able to lift up to 50 lbs.
Must be able to safely operate a company vehicle or golf cart


 

WORK ENVIRONMENT


General office / front desk guest reception area
Must be able to work outdoors in all weather conditions
5,200 acres of Blackberry Mountain property


 

 
About BlackberryBlackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Mountain is an Equal Opportunity Employer.