Senior Organizational Change Management Specialist

Division or Field Office:

Office of HR & Corporate Services

Department of Position: Strategic Communications Dept 

Work from:

Erie, PA Home Office Salary Range:

$77,638.00 - $124,019.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

 

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
   

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

 

Position Summary

Supports critical enterprise strategic initiatives of high complexity by developing and executing change management plans that enable projects to realize business results more quickly. Creates and implements key change management deliverables that maximize user adoption and minimizes resistance. Assists projects of high complexity on identifying process improvements. 

 

 

 

• This Change Specialist will be assigned to the Corporate Enablement (CE) portfolio providing change management coaching and guidance to portfolio leadership and change leads. Familiarity with CE structure and key initiatives is preferred.   

Duties and Responsibilities

• Acts as a business liaison responsible for change management plans for enterprise programs/projects of high complexity.
• Partners with program/project sponsors in defining program/project impacts, change management strategy and scope, and measures for change management success in the earliest phases of project planning. 
• Creates and implements fully integrated cross-functional change management plans that identify the timing and sequencing of all targeted tactics, the impacted audience, and measures that will be used to evaluate success.
• Designs and delivers stakeholder analysis, and communications plan to facilitate the execution of change initiatives. Spearheads and maintains the design, development and implementation of robust change management communication and training plans aimed at supporting audiences along the change continuum from initial awareness through commitment.
• Leads large, highly complex projects focused on determining how new technologies and innovations can support reengineering business processes and lead to more sustainable, repeatable and quantifiable business process improvements. Creates and manages message platforms to effectively communicate ideas to Employees, Agents and Customers.
• Defines and measures success metrics and monitors change progress. Identifies, analyzes and prepares risk mitigation tactics.
• Collaborates with the corporat