Director of Technical Marketing Engineering (SASE)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch technical marketing engineers to expand the team. As a Director of Technical Marketing Engineering at Palo Alto Networks, you will lead a technical marketing team for our SASE platform offering, which includes our Prisma SD-WAN and Prisma Access solutions, to deliver value to our partners and customers.  

In this role, you will work with cutting edge technology, redefining the future of enterprise networking and security. You will be a hands-on leader who will help develop and run performance tests, manage betas for new products, consult with customers on complex deployments, develop and deliver technical training for Systems Engineers and document technical concepts to educate our employees and customer base.

You are a self-starter, keen to learn and experiment with new technologies. You will lead your team and excel at identifying the potential sales needs of our clients and shaping the direction of the company’s products. You aren't afraid of ambiguity - instead, you like the challenge of defining new products as they come to market.

Your Impact

• Build out and manage lab environments and demo systems to replicate customer environments and real-world simulations.

• Help customers, channel partners, and system engineers with product related questions and hands-on technical training 

• Develop technical content including tech notes, publications, solution guides, white papers, and webinars 

• Continues monitoring the performance of new releases after they are available 

• Drive success of customer trials by assisting beta customers with understanding and configuring new product capabilities 

• Work closely with Product Management on product feedback for future improvements 

• Review PRDs and engineering specs and provide feedback 

• Develop and deliver high-reaching positioning strategies and answer specific questions relative to the product area

Qualifications

Your Experience 

• BS/MS in computer science field or equivalent experience

• 7+ years of experience in a technical marketing engineer, product or field role where you have prior experience delivering technical product training, producing technical collaterals, and presenting to customers  

• Experience in leading and managing a high performing team

• Strong desire to experiment with new technologies including any of the following: SD-WAN, cloud, virtualization, network security, IP routing or application delivery.

• Experience to setup lab environments

• Knowledge in building and maintaining POC & Demo environments

• Excellent written and verbal communication skills with strong presentation skills and trade show experience.

• Self-starter with excellent project organization skills, ability to drive complex projects with high levels of detail and hit deadlines.

• Ability to manage multiple tasks and projects simultaneously.

• Strong customer advocacy skills and experience, ability to work in difficult customer situations.

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