Sitecore Lead Engineer

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

This posting is for a position within the Experience unit at Genpact.  Experience is Genpact’s capability for designing and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms like Adobe, Microsoft, Sitecore, and Optimizely, we unite strategy, human-centered design, engineering and AI inside core enterprise systems, so experiences don’t just look better, they perform better, drive adoption and turn advanced technology into measurable business outcomes at scale.

Our Commitment to You

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Genpact!

As a Sitecore Lead Engineer you will have the opportunity to lead technical project delivery to align with commercial objectives, client goals, and standardized delivery methodologies. We ask that you have architected and designed Sitecore-based digital experience solutions, ensuring scalability, maintainability, and adherence to best practices.

* Only US Based candidates will be considered
* This is not open to agencies

What You’ll Do and The Impact You’ll Make:

• Operate effectively across both project-based delivery and long-running managed service engagements, balancing architecture rigor with pragmatic, incremental improvement.
• Serve as the primary technical lead across one or more projects, fully owning end-to-end technical delivery from discovery through deployment
• Collaborate closely with UX, design, content strategy, QA, and project management teams to ensure cohesive, user-centered delivery
• Define system architecture, technical approach, and acceptance criteria while maintaining clear technical documentation and design standards
• Facilitate sprint and iteration planning, including task estimation, validation, and backlog refinement
• Step into existing client solutions to stabilize, modernize, and evolve platforms post-launch
• Improve legacy Sitecore implementations through performance tuning, upgrade strategy, and incremental modernization
• Mentor, coach, and guide developers, driving continuous skill growth and professional development across the team
• Conduct code reviews, enforce quality standards, and ensure deliverables meet project requirements and performance expectations
• Partner with Project Managers and Account Managers to communicate technical complexities clearly and manage stakeholder expectations
• Proactively identify and manage risks, issues, dependencies, and mitigation plans (RAID) throughout project delivery
• Diagnose and resolve complex technical issues, including production incidents when necessary
• Support pre-sales efforts including renewals, expansion scopes, upgrade roadmaps, and targeted new initiatives, partnering with delivery and account leadership
• Collaborate with the Technical Director and leadership team to maximize delivery efficiency, resource utilization, and overall quality
• Contribute to continuous improvement initiatives by refining methodologies, tools, and technical delivery frameworks

 What We'd Love to See

• Significant years of relevant software development experience, with recent focus on Sitecore-based digital experience solutions
• Strong proficiency in C#, ASP.NET (M