Associate Director, Renal Clinical Education – Southwest – Remote

Job Description Summary

This is a field-based and remote opportunity supporting the key accounts.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Associate Director, Clinical Education is the face of Novartis for our customers. The Associate Director, Clinical Education is a self-motivated and clinically trained leader who engages Health Care Providers (HCPs) on disease state awareness, clinical education, and specific clinical information pertaining to Novartis products. This leader delivers unbranded and branded information to target HCPs and educates HCPs and staff on key Novartis resources with the goal of improving patient outcomes. You will be proficient in facilitating a clinical dialogue that compels the customer to act on behalf of their patients.

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Job Description

Key Responsibilities: 

• Drive awareness of diseases / therapeutic area and branded assets to increase education, empowerment, treatment compliance and shared decision making between HCPs & patients.
• Deliver in-depth disease education to ensure that HCPs and other office staff are educated on disease processes and form relationships with account staff to drive patient advocacy, ensure ongoing engagement and account access.
• Provide resources to HCPs with information on innovative, approved ways to diagnose and handle patients across many manifestations and spectrums of symptoms and implement a well-defined account plan to deliver short and long-term value for the HCPs/Staff/Accounts.
• Collaborate with Territory Account Specialists (TAS), territory colleagues and HQ to ensure targeted and well-coordinated efforts in offices to proactively meet customer needs.
• Engage in compliant business meals with the purpose of facilitating an educational or business-related discussion. (A defined business need must exist for this activity).
• Own & deliver digital pull-through and virtual engagements programs via digital platforms with proficiency to optimally engage customers via multiple channels.
• Lead planning meetings with key partners to solve sophisticated customer problems and work collaboratively across functions to ensure customer needs are met with vitality.
• Analyze territory market data and trends to gain insights into the potential educational needs of HCPs.
• Ensures alignment to, compliance with, and ownership of all NPC policies, including the Code of Conduct and all applicable laws and regulations.

Essential Requirements:

• Past or current Physician Assistant (PA) / Nurse Practitioner (NP) certification required, Doctorate in Nursing Practice (DNP) *Does not need to keep certification active to remain in role.
• Proven experience in Immunology (ex: Dermatology, Rheumatology, Cardiovascular, GI, etc.) practice with patients for min 18-24 months.
• Experience in establishing and encouraging relationships with key partners and influencers within the market and being able to communicate clinical/product information.
• Strong teamwork skills and ability to collaborate and work cross-functionally within matrix structure.
• This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Must have a valid driver’s license.

Desirable Requirements:

• Knowledge of pharmaceutical marketplace and the governing rules and laws, and possess a strong understanding of commercial payers, Medicare Part A/B/C/D plans and state Medicaid in geography.
• Launch experience with a background of guiding and influencing others.

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical