TikTok Shop - Security Strategy Product Manager Anti-Fraud Solutions

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including but not limited to transactions, KYC, after-sales and seller-buyer-creator interactions.

Responsibilities
- Responsible for developing forward-looking strategies or solutions for business security risks related to account security, bot behavior/scraping, and privacy data breaches, be responsible for the effect of security solution plans
- Collaborate with the tech, analytics, and algorithm departments to establish and improve systems for risk perception, identification, mitigation, and effectiveness measurement
- Build a comprehensive risk management framework that covers the entire business process, aiming to reduce key metrics related to account take over/fake accounts, bot traffic attacks, privacy data breaches, or associated fraud.
- Engage with various business, operation, tech and security/risk stakeholders to ensure quick mitigation solve risk problems at scale
Manage priorities and balance trade-offs between seller experience, user experience, creator experience, and platform performance/protection within the ecosystem.

Qualifications

- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related fields
- 2 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety.
- Proficiency in SQL and data analysis is required, analytical, and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
- Proven track record of delivering results in a fast-paced environment, and driving innovation on behalf of internal and external stakeholders
- Understanding of new fraud motives and sensible diagnosis of key control points, and proven communication skills in verbal and written

Preferred Qualifications:
- Experience in eCommerce or Tech industry is a plus
- Fundamental understanding of statistics or Machine Learning based algorithms is a plus
- Fundamental technical understanding is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees t