Senior Software Engineer - Salon Ops

The Company

Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in the Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons.

Our system touches every point of the salon experience. We have the in-salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom built white label native apps.

The Opportunity

You will be a key member of our multidisciplinary Salon Ops group, helping us enhance and expand our platform to provide salon owners with powerful tools for managing their business. You will partner with highly skilled engineers in designing and building the future of our multi-tenant SaaS platform. Given we are a smaller product group, you will have a direct influence and impact on shaping our product vision. .

You will be working on a large distributed system (event-driven and restful services running on Docker and Serverless). You will solve complex problems in an environment that values continuous growth and learning. We work with feature flags and continuous delivery to ensure our work gets to production as fast as possible.

What you will do

• Recommend and implement new software component designs or enhancements to existing software products

• Work with our product designers and owners to turn high-level requirements into user stories and shippable features

• Quality & high standards really matter to us - you will focus on continually applying high coding standards, excellent attention to detail and a methodological work process.

• Demonstrate proper coding techniques including maintainability, reuse, clean code, unit testing and driving standards within the team

• Never stop learning, pursuing and understanding the latest technology trends, with a pragmatic approach to solution design. You’re someone who not only knows when to use a new tool or technology, but also when not to

• Coach and support teammates through code reviews and program pairing sessions

• Be that person who takes the initiative on designing and implementing solutions that provide positive outcomes for the team and business

• Challenge the norm and isn’t afraid to voice their opinion

Who you are

• Proven experience as a Senior Software Engineer

• Strong proficiency and at least 5 years of professional experience with object-oriented software design - (for example Java, Kotlin)

• Experience designing distributed services which can communicate in a fault-tolerant manner using both RESTful and message-driven APIs.

• Proficiency with or willingness to learn Typescript/Javascript

• Experience with GraphQL would be beneficial but not mandatory.

• Experience and deep understanding of modern software engineering practices such as continuous delivery, TDD, MVC, ORM

• Experience working with relational databases and performance tuning

• Experience working in a scrum environment

• Ability to inspire and motivate, to improve quality and productivity, maintaining technical innovation and excellence

• Great communication: Cross-team collaboration is key in our organisation, we are looking for people who are excellent at understanding others’ ideas and explaining their own

• Strong focus on observability, leveraging tools like Honeycomb to monitor, debug, and improve the performance and reliability of our services

Benefits

🧘Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

💰As part of our Financial Wellbeing, we provide competitive