Principal Analyst, Business Systems

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role is essential for aligning business needs with technical solutions to support various organizational channels effectively. This role involves gathering, analyzing, and documenting user stories and requirements for existing and new applications. This role facilitates communication between business units and technical teams to ensure solution alignment and completeness. Success in this role is measured by the accuracy of requirement documentation, effective stakeholder collaboration, and the delivery of cost-effective systems. The work impacts organizational efficiency and customer service by enabling well-defined and traceable system and process improvements.

Job Responsibilities:

• Lead business and technical analysis to solve complex problems and guide decision-making impacting systems and projects

• Review and provide feedback on technical and business decisions, developing standards based on current and future technology roadmaps

• Serve as a business and technical leader, directing business and IT teams on technical issues related to projects and problems

• Mentor analysts and lead process improvement initiatives within the department to enhance operational effectiveness

• Facilitate business leadership and stakeholders in defining business roadmaps to align strategic objectives

• Analyze system impacts, perform gap and cost/benefit analyses to support system or product/service initiatives

• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent (Required)

• Acceptable areas of study include Management Information Systems, IT, Computer Science or related field (Preferred)

• More than 10 years Systems analysis experience with understanding strategic business information systems. (Preferred)

• Experience with SharePoint. (Preferred)

• Critical thinking skills with a view toward process automation, evaluation and/or enhancement. (Required)

• Advanced knowledge of utilizing and writing SQL queries using output/results for executive level presentations. (Required)

Knowledge, Skills and Abilities:

• Agile Methodology (Required)

• Analytical Thinking (Required)

• Business Decisions (Required)

• Business Process Improvements (Required)

• Business Systems (Required)

• Business Systems Analysis (Required)

• Communication - Ability to provide written or verbal details for potential issues and their solutions. Ability to create presentations for both verbal and written communications. Executive summaries. (Required)

• Data Modeling Techniques (Required)

• Give Feedback (Preferred)

• Mentorship (Required)

• Process Improvements (Required)

• Project Management (Required)

• Requirements Analysis (Required)

• Stakeholder Management (Required)

• Technical Writing (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $96,200 - $173,600

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, e