PACE Pharmacy Manager

Description

About Jordan Valley Health:

Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Pharmacy Manager is responsible for the operational, clinical, regulatory, and personnel management of the PACE pharmacy. This position ensures the safe, effective, and financially responsible provision of pharmacy services to PACE participants while supporting the organization's mission of helping older adults remain safely living in the community. The Pharmacy Manager oversees daily pharmacy operations, medication distribution systems, regulatory compliance, quality improvement initiatives, inventory management, and pharmacy staff performance while collaborating closely with the interdisciplinary team (IDT) and clinical PACE pharmacist to optimize participant outcomes.

Key Responsibilities:

• Direct and oversee daily operations of the PACE pharmacy, ensuring accurate, efficient, and timely medication dispensing and delivery.
• Develop, implement, and maintain pharmacy policies, procedures, and workflows that support organizational goals and regulatory requirements.
• Establish operational standards and performance metrics to ensure high-quality pharmacy services.
• Manage pharmacy staffing, scheduling, workload distribution, and departmental productivity.
• Participate in strategic planning, program development, and growth initiatives for pharmacy services.
• Promote a culture of safety, accountability, customer service, and continuous improvement
• Review medication regimens for appropriateness, safety, efficacy, and cost-effectiveness to ensure medication therapy management processes support optimal participant outcomes.
• Collaborate with physicians, advanced practice providers, clinical pharmacists, nurses, and other interdisciplinary team members regarding medication-related care. 
• Support medication reconciliation and transitions of care activities.
• Facilitate formulary management and medication-use evaluations.
• Assist in developing clinical initiatives that improve quality measures and participant outcomes.
• Ensure compliance with all applicable federal, state, local, CMS, PACE, DEA, Board of Pharmacy, and accreditation requirements.
• Collaborate with leadership to maintain pharmacy licenses, registrations, permits, and required documentation.
• Lead preparation for pharmacy inspections and audits.
• Monitor, investigate and report medication-related incidents, errors, and adverse drug events.
• Implement corrective action plans and quality improvement initiatives as needed.
• Maintain policies and procedures related to controlled substance management and diversion prevention.
• Recruit, hire, train, mentor, and evaluate pharmacy personnel.
• Conduct performance evaluations and provide ongoing coaching and development.
• Foster employee engagement, professional growth, and teamwork.
• Ensure staff competency through education, training, and compliance programs.
• Oversee pharmacy inventory, procurement, and medication storage practices.
• Monitor pharmacy expenses and support budget development and performance.
• Manage relationships with wholesalers, manufacturers, and service vendors.
• Identify opportunities for cost containment while maintaining quality care.
• Ensure appropriate medication billing, documentation, and reimbursement practices.
• Support participant-centered care aligned with PACE principles.
• Address participant, caregiver, and provider concerns related to medications and pharmacy services.
• Promote exceptional service and communication across all customer groups.

Benefits Overview:

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and depende