Warehouse Manager

Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do. The Warehouse Manager is primarily responsible for managing the overall operations, leadership, and effectiveness of the Life.Church warehouse. This role provides strategic oversight while maintaining a strong hands-on presence to ensure operational excellence, team support, and consistent execution of warehouse functions.
The Warehouse Manager serves as a player-coach, leading by example through active participation in daily warehouse operations while providing clear direction, accountability, and support to the team. This role balances strategic oversight with hands-on execution, stepping into frontline responsibilities as needed to ensure continuity, coverage, and excellence during absences, high-volume periods, or special initiatives. The Warehouse Manager maintains operational momentum and fosters a culture of service, teamwork, and ownership by working closely with the team. This role (operationally)supports the team's direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.
The Logistics Support Team is responsible for receiving and distributing thousands of resources that make it possible for our Life.Church teams to carry out their ministries and daily tasks. Our warehouse is stocked with resources that are distributed to the Central and campus teams and any unique products for events. Our team oversees the moving and disposal of items at our locations.

What You'll Do

• Oversee all day-to-day warehouse operations, including shipping, receiving, inventory management, and order fulfillment.
• Actively participate in warehouse workflows and perform team responsibilities when coverage is needed due to vacations, absences, or increased demand.
• Plan and coordinate weekly schedules to ensure smooth workflow and adequate coverage.
• Manage Front tickets by assigning, tracking, and ensuring timely completion.
• Manage and oversee scheduled courier services, including weekly TUL/OKC and daily CEN runs, providing hands-on support as needed to ensure timely material distribution.
• Oversee freight management, courier relationships, and vendor partnerships.
• Ensure accurate inventory tracking, quality checks, and shipment accuracy.
• Oversee LifeKids curriculum shipments and other ministry distributions.
• Coordinate ministry launch receiving and rollout logistics.
• Manage Excess Store and Reuse Store operations.
• Ensure all shipments are accurate and delivered on time.
• Process and resolve damage claims with carriers and vendors.
• Manage UPS WorldShip operations, reporting, and compliance.
• Coordinate building, warehouse, and equipment maintenance with internal teams and external vendors.
• Promote safety, organization, quality, and continuous improvement throughout the warehouse.
• Lead and execute special projects, ensuring timelines and objectives are met.
• Lead, coach, and develop direct reports, supporting their spiritual, professional, and relational growth.
• Build and sustain a cross-trained warehouse team capable of supporting all operational areas.
• Model servant leadership through a visible, hands-on presence in the warehouse.
• Prepare and maintain monthly Tableau reports and other operational metrics for leadership review.
• Identify opportunities to reduce shipping and operational costs while improving on-time delivery performance.
• Collaborate with internal teams to forecast budget needs and steward departmental resources responsibly.
• Approve P-Card coding for warehouse team members.
• Proactively identify process, system, and workflow improvements, using downtime to innovate and streamline operations.
• Communicate clearly, professionally, and empathetically across departments and within the team.
• Navigate conflict and differing perspectives with composure, clarity, and respect.
• Translate strategic vision into practical, actionable plans aligned with the mission of Life.Church.

Skills Needed to Succeed

• Excellent verbal, written, and oral communication skills to clearly explain complicated processes and foster partnerships.
• Ability to self-motivate, make independent decisions and problem solve with innovation.
• Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
• Strong leadership skills and understanding on developing and guiding others.
• Effective at process and organizational management to coordinate, structure and provide vision to projects and