Project Manager

As the Health Impact Company, we strive to be the indispensable partner to the world’s most ambitious health brands. We measure our effectiveness by the difference we make in health. Our clients’ objectives are our own. Business impact + human impact. Doing well + doing good. We choose both.  

Project Manager

What is the unique value of this role?  

The Project Manager (PM) are responsible for their team delivering a completed project on time, on scope and on budget. The PM also manages mid- to senior-level relationships across all internal capabilities and oversees implementation of tactical plans while partnering with the team to ensure deliverables are on strategy and meet quality standards. This role requires end-to-end project management expertise, from initial scoping through to delivery, will oversee project teams, manage client and internal relationships, and ensure adherence to best practices and quality standards.

What is this person paying attention to that no one else is?  

The PM can handle ambiguity with grace, adaptability and leadership and has an excellent understanding of project management tools and best-practice methodologies. They are creative problem solvers, whose production expertise allows them to drive complex development efforts

across multiple channels, including digital media, content and print, websites and banners, email programs, social and integrated campaigns. This role knows when and how to be flexible, and is an indispensable partner across Account Management, Creative, Strategy, Production

What would be missing if this role wasn’t here? 

The PM manage all aspects of the project life cycle from concept to delivery and must be intimately familiar with the roles played by each practice area (Creative, Design, Copywriting, Editorial, Studio, Print Production, User Experience, Development and Quality Assurance, etc). The PM acts as a confident partner with internal key departments and outside agency partners, providing operational clarity, drives change management with an innate ability to push things forward and get things done.

Key Responsibilities:

1. Project Management:
• Lead and manage large-scale projects, including advertising campaigns, digital and print content, websites, and social media initiatives.
• Develop and monitor detailed project plans, timelines, and budgets. Address risks and resolve issues to ensure timely and on-budget delivery.
• Coordinate creative processes and ensure adherence to established procedures.
• Manage job flow and maintain accurate documentation through platforms like SharePoint and job tracking systems.
• Prepare and submit project documentation, including scopes of work, estimates, and status reports.
• Work closely with Account Management to ensure daily hotsheets and status reports are accurate, alerting Account Management to necessary updates
• Monitor jobs and alert team to possible delays/issues, assure open communication among team members
• Participate in recruiting, hiring, and departmental initiatives.
• Demonstrate knowledge of and ability to plan a complete product launch
• Coordinate and run weekly status meetings
• When and if best practices are not followed, alert the/your Program Director
• Uphold the Company Values in all decisions and interactions
• Perform other job-related tasks as assigned by the Program Director
2. Team Leadership:
• Collaborate with cross-functional teams to ensure seamless project execution and foster a positive team environment.
• Assist peers when workload permits
3. Client and Stakeholder Management:
• Serve as the PM client contact, managing expectations, providing updates, and addressing concerns.
• Build and maintain strong relationships with clients and internal teams.
• Manage client expectations, provide regular updates, and address any concerns or changes in scope.
• Develop knowledge of Client's process/procedures and the people involved--and interact appropriately
• Attend client status meeting/select client calls when appropriate to proactively track and address key project deliverables
• Help monitor quality control standards of Project Managers and Associate Project Managers to assure that all work meets the highest possible standards of accuracy
• Make recommendations to your/the Program Director for any workload adjustments
• Help Program Director evaluate performance of department team members
• Help Program Director manage and resolve staff issues including performance, personal presentation and internal interactions
• Support Program Director with l