Instrument Service Engineer | EAG Laboratories

Company Description

Eurofins Scientific is a global leader in providing a unique range of analytical testing services to multiple industries. With over 200,000 analytical methods, Eurofins Scientific helps make life and our environment safer, healthier, and more sustainable. Our network of over 62,000 employees across a network of more than 900 laboratories in 62 countries, strengthens Eurofins Scientific as a leader in scientific testing services.

EAG Laboratories, part of the Eurofins group of companies, is the leading provider of analytical chemistry, advanced microscopy, surface analysis and analytical testing services of various types of materials from synthetic biomaterials to nanotechnology. Our laboratories are at the forefront of this revolution, providing the scientific expertise and analytical techniques to support companies at every phase of the product lifecycle, from R&D to manufacturing.

Our clients include leading-edge companies in a diverse range of industries and business sectors who design, manufacture, or incorporate products for tomorrow’s technology driven world. EAG’s scientists and engineers engage in peer-to-peer interaction to discuss and comprehensively understand client issues, challenges, goals, and urgency, to define the technical problems, develop and execute analyses, and report back results. We have a growth mindset culture where individuals are encouraged to drive their own success and make their own decisions while fulfilling client needs. 

Job Description

EAG Laboratories has a great opportunity for an entry level Service Engineer to provide hands-on Engineering service and support to our fleet of analytical instruments and ancillary equipment. 

Responsibilities:

• Perform and log routine/preventive and emergency service on instruments and peripherals according to maintenance plan/schedule, including: vacuum pumps, ovens, sputter coaters, purge boxes, secondary ion mass spectrometers (SIMS), auger electron spectrometers (AES), X-ray photoelectron spectrometers (XPS), stylus profilers.
• Install utility connections for equipment; including: electrical, deionized water, compressed air, pressurized gasses, vacuum lines, communication links, and customized needs as required.
• Troubleshoot and debug electronic circuitry (analog/digital).
• Maintain (including purchasing) and organize adequate stock levels of spare parts and peripherals.
• Maintain and create technical documentation, procedures, schematics, work instructions, and parts lists.
• Provide timely updates to management in the form of status reports and service reports.
• Assist and support facility/infrastructure when needed to maintain suitable working environment for instruments.
• Assist with the development and implementation of computer-based service management system.
• Provide collaboration on day to day building function, operations including areas in safety, maintenance, and facilities. 

Schedule: Mon-Fri, 8am-5pm

Qualifications

Experience in the following areas is desirable: 

• AS degree in Electronics or BS degree in Industrial, Mechanical or Electrical Engineering with 1 to 2 years hands-on experience troubleshooting equipment or instrumentation.
• CAD tools, Beam generating instruments (Electron, Ion, X-Ray, etc); high vacuum, electro-mechanical assemblies.
• Troubleshooting/repairing high voltage circuitry, high vacuum systems, analog/digital circuitry, electro-mechanical assemblies, and related systems preferred.
• Service experience with spectrometers, SEM, TEM, SIMS, X-Ray instrumentation. 

Physical Requirements:

• Capable of lifting up to 50lbs (with support).
• Must be able to stand and/or remain in a stationary position 50% of the time. 
• Ability to continuously operate a personal computer or lab equipment for extended periods of time (4 or more hours).
• Require close distance visual acuity with or without correction (Glasses, Contacts, etc.)
• Ability to operate a keyboard and other lab equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead.
• Ability to communicate clearly and understandably ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota.

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform