Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Hiring Range:

$83,116.80 - $149,593.60

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8AM - 4:30PM

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 5980 IS Enterprise Solution Architecture

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Epic Database Administrator is responsible for the administration, performance, reliability, and lifecycle management of InterSystems Cache and IRIS databases supporting Epic EHR environments. This role ensures stability across production, non‑production, disaster recovery, and reporting systems while supporting the organization’s transition toward cloud‑based Epic architectures. The DBA collaborates closely with application teams, infrastructure engineers, cloud architects, and operational leaders to maintain high availability, optimize system performance, and uphold healthcare technology standards.

I. Major Responsbilities:

Database Administration & Environment Management

• Administer, maintain, and optimize InterSystems Cache/IRIS databases supporting Epic environments.
• Create, configure, and manage ODB environments for production, DR, training, and reporting.
• Monitor and tune performance across production and non‑production systems.
• Configure and manage environment refreshes, cloning, journaling, mirroring, backups, and recovery.
• Manage IRIS/Cache internals including globals, locks, security settings, and storage strategies.

Cloud & Infrastructure Support

• Support Epic cloud migration initiatives, particularly Azure‑hosted IRIS environments.
• Configure IRIS mirror failover routines and update endpoints.
• Collaborate with cloud operations to optimize compute, storage, and availability.

Upgrades, Patching & Lifecycle Maintenance

• Apply Cache/IRIS and Epic upgrades.
• Install and maintain monitoring tools such as System Pulse and RedAlert.
• Maintain documentation, runbooks, and operational procedures.

Reliability, Monitoring & Incident Response

• Monitor performance metrics, replication health, journal utilization, and alerts.
• Troubleshoot complex Epic and IRIS/Cache issues.
• Execute DR testing and business continuity procedures.
• Develop automation and scripting to improve reliability.

II. Position Qualifications

License/Certification/Education:

Required

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• Epic ODBA or Epic IRIS certification.

Preferred

• Master’s degree in a relevant field.

Epic Training & Certifications

• Epic IRIS for Health / Database Administration coursework
• Epic System Pulse & RedAlert training
• Epic Upgrade & Release Management courses
• Epic Data Courier & Environment Management training

InterSystems Cache/IRIS Certifications

• InterSystems IRIS System Administration Certification
• IRIS for Health / HealthShare certifications
• Cache Administration or Cache Expert Certification
• IRIS Performance & Scalability training
• IRIS Mirroring & DR training

Cloud & Infrastructure Certifications (Azure Preferred)

• Microsoft Azure Administrator Assoc