Warehouse and Distribution Supervisor - Second Shift

Description

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 500+ passionate team members.

What You’ll Do:

The Warehouse and Distribution Supervisor is responsible for the day-to-day operations of these departments, including receiving, storing, and shipping goods, supporting inventory accuracy, arranging inbound and outbound logistics, fulfilling customer orders, optimizing product flow, and managing teams. The Warehouse and Distribution Supervisor will work closely with the Supply Chain, Planning, and Assembly teams to meet all daily requirements and with senior leadership to make Whisker the employer of choice in our region.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Manages the day-to-day Shipping/warehouse activities, pick & pack, material handlers, inventory, and organization of the warehouse
• Develops, tracks, and reports on key performance indicators (KPIs)
• Participates in and conducts forklift training and ensures safe utilization of equipment
• Directly and through hourly leaders (Facilitators), manage the activities of team members working on multiple shifts to achieve daily departmental goals
• Coordinates with third-party warehouses and vendors
• Partners with the Planner/Expeditors to execute shipping and litter-related administrative responsibilities
• Establishes operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
• Conducts cycle counts and tracks inventory regularly
• Problem-solve errors to establish root causes and countermeasures
• Sets warehouse best practices and protocols to achieve an efficient warehouse 
• Confers with department heads to ensure the coordination of warehouse activities (i.e., production, sales, records control, and purchasing; deals with vendors)
• Participates in the hiring process and helps train warehouse personnel and issues work assignments; plans for future hiring
• Compiles, analyzes, and reports on various aspects of obtaining, maintaining, and distributing inventories 
• Maintain and apply knowledge of current policies, processes, and regulations
• May be required to flex hours to support all areas of the business
• Will perform additional responsibilities when required  

Leadership Responsibilities:

Directly and through hourly leaders (Facilitators), manage the activities of departments and team members working on multiple shifts.  Carry out supervisory responsibilities in accordance with Whisker policies and applicable laws.  Responsibilities include interviewing, training, and hiring associates, planning, assigning, and directing work, appraising performance, addressing issues through coaching and discipline, and upholding safety and quality guidelines. 

Requirements

What You’ll Bring:

• BA or equivalent years of experience in a manufacturing, warehouse, distribution, and/or logistics environment that included pick-and-pack and fulfillment enterprises
• 3+ years of leadership experience in a high-volume warehouse and distribution environment, preferably within a direct-to-customer business model
• Experience shipping and/or receiving domestic and international orders
• Experience operating manufacturing equipment such as sit-down and stand-up forklifts, pallet riders, and manual and/or electric pallet jacks
• Maintains confidentiality of proprietary information
• Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
• High degree of initiative, self-motivation, and ability to motivate others
• Ability to establish and maintain cooperative working relationships with Team Members and colleagues
• Basic knowle