Senior Operations Analyst-Engineering & Construction

Senior Operations Analyst – Engineering & Construction 

About Forged Fiber  

At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions. 

Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence. 

The Role  

The Senior Operations Analyst supports Engineering & Construction (E&C) organizations by driving operational excellence, process optimization, and performance insights across complex, cross functional workflows. This role partners closely with Engineering, Construction, Program Management, and Operations stakeholders to improve end‑to‑end processes, reduce cycle time, and enable scalable, standardized ways of working. 

The ideal candidate is a self‑starter with strong analytical, process improvement, and stakeholder management skills, capable of translating business needs into actionable insights and sustainable improvements. This position thrives in a fast paced, evolving environment and plays a critical role in supporting large‑scale network and infrastructure initiatives. 

Work Location- Remote in the U.S.  

Key Responsibilities 

• Serve as a subject matter expert for Engineering & Construction operational processes, providing analytical and process improvement support across planning, design, build, and close‑out phases. 

• Analyze end-to-end workflows, identifying inefficiencies, risks, and opportunities for improvement across E&C programs. 

• Develop, track, and report on operational KPIs, dashboards, and performance metrics to support leadership decision-making. 

• Partner with Engineering, Construction, Program Management, and Operations Excellence teams to standardize processes, job aids, and documentation. 

• Lead or support continuous improvement initiatives using Lean, Six Sigma, or similar methodologies. 

• Translate complex operational data into clear insights, recommendations, and executive level summaries. 

• Support change management efforts, including communication plans, training materials, and adoption tracking. 

• Identify gaps in tools, systems, and data, and collaborate with cros