Automotive Express Advisor - Toyota

Description

Location: Tacoma, WA
Job Type: Full-Time
Reports To: Service Manager
Salary: $37,000 - $41,600 annually

Are you detail-oriented, customer-focused, and eager to grow in the automotive industry? Toyota of Tacoma is looking for a motivated Express Advisor to join our service team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is looking for a career with long-term growth potential.

At Toyota of Tacoma, we take pride in fostering a collaborative, team-oriented workplace where employees are valued and given opportunities to advance.

What We Offer

• Supportive Team Culture: Work in a collaborative, family-like environment.
• Career Growth: Opportunities for advancement within a growing dealership.
• Comprehensive Benefits: Health insurance, retirement plans, and more.

Key Responsibilities

As an Express Advisor, you will play a vital role in ensuring smooth operations within our service department by:

• Scheduling Service Appointments: Communicating with customers to schedule maintenance and repairs.
• Documenting Vehicle Issues: Accurately writing repair orders and capturing customer concerns.
• Recommending Services: Advising customers on necessary maintenance based on manufacturer guidelines.
• Providing Cost Estimates: Offering transparent pricing for labor and parts.
• Keeping Customers Informed: Updating customers on service progress and obtaining approval for any changes.
• Reviewing Repair Orders: Ensuring accuracy and completeness before processing.
• Maintaining Shop Flow: Assisting with vehicle movement to support efficient service operations.

Who You Are

• Detail-Oriented: You take pride in accuracy and organization.
• Customer-Focused: You enjoy building relationships and providing excellent service.
• Team Player: You thrive in a fast-paced, collaborative environment.
• Motivated to Grow: You are eager to develop a long-term career in the automotive industry.

If you’re looking for a rewarding opportunity with a company that values your skills and dedication, we encourage you to apply today and become part of our team at Toyota of Tacoma!

Larson Automotive Benefits:

• Medical Coverage: Full-time employees are eligible for group medical insurance beginning the first of the month following 60 consecutive days of employment. We offer four plan options, including a $0 cost plan for employees.
• Vision & Dental Insurance: Optional vision and dental plans are available to enhance your coverage.
• Company-Paid Life & AD&D Insurance:

                    o $10,000 in life insurance

                    o $40,000 in AD&D insurance for all benefits-eligible employees

• Additional Coverage Options:

                    o Supplemental Life and AD&D

                    o Long-Term Disability (LTD)

                    o Accident Insurance

                    o Hospital Indemnity

                    o Pet Insurance

Wellness & Support Programs

• Employee Assistance Program (EAP): A confidential, no-cost program offering support for:

                    o Mental health and emotional well-being

                    o Substance abuse

                    o Financial and legal challenges

                    o Family and relationship concerns

• KOFE (Knowledge of Financial Education): A free financial wellness program that provides budgeting tools, educational content, and personal finance support.

Retirement Planning

• 401(k) with Company Match:

                    o Eligible after 60 days of employment (age 21+).

                    o Automatic enrollment starts at 3%, increasing by 1% annually for the first 3 years.

                    o Company match: 50% of the first 4% contributed.

                    o Optional flat-dollar and ROTH contributions available.

                    o Employees can opt out