DIRECTOR, REGIONAL SALES

Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™.  We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return.  Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work.  By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.

 

Residential Group Sales Manager

 

Summary:

The purpose of this position is to serve as the leader of the Residential Sales for our Windows and Doors. This role will be responsible for developing and implementing a comprehensive sales plan to increase gross profit and grow sales territories for Residential Sales in AL, GA, FL, NC, SC and TN.

 

Essential Duties and Responsibilities include the following:   

 

Strategy:

• Define and prioritize customer targets.
• Evaluate the competitive market to plan and direct sales strategies designed to grow new markets.
• Determine Residential’s value proposition to the target customers, making us the best supplier to meet their needs.
• Monitor and analyze implications of industry trends and market.
• Develop and implement strategic sales plans to accommodate corporate goals.

 

Financials:

• Direct sales forecasting activities and set performance goals accordingly.
• Prepare and present sales reports and assessments to track sales progress/performance, communicate market expansion opportunities, provide performance insights, updated relevant stakeholders, identify improvement opportunities, and reconcile monthly sales/gross profit performance.
• Develop the annual Sales Plan including territory quotas and action plans for each territory and Sales Representative.
• Determine, develop, manage, and report operational KPIs for sales.
• Review market analyses to determine customer needs, price schedules and discount rates.
• Increase profit through effective organizational management.

 

Customer Retention:

• Set and maintain sales strategies to retain and grow existing accounts with a focus on the highest value / highest potential accounts.
• Establish and maintain a systemic way to solicit customer feedback to understand where APA is delivering our value proposition / meeting customer expectations and where there are opportunities for improvement.
• Analyze sales statistics to formulate policy and assist dealers in promoting sales.
• Develop sales review meetings manual and procedure.
• Implement strategies to enhance customer retention and promote loyalty. Proactively identify opportunities to upsell or cross-sell additional products or services that add value to the customer's business.
• Support collections as needed.
• Manage the sales and order processing function.

 

Sales Team Leadership:

• Set the tone for the sales team.
• Assign sales territory to sales representatives.
• Accompany Sales Representatives on visits to customers to develop their abilities to improve and maintain healthy relationships with customers and identify future needs.
• Train, coach and support Sales Representatives to maximize performance. 
• Advise dealers, distributors, and clients concerning sales and advertising techniques.
• Reinforce and support compliance with all company sales process systems to improve sales force organizational