Warehouse Associate

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Responsibilities:
Internally services the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested. As needed, perform the function of Courier by performing the delivery and pick-up of Iron Mountain customer's media.

Process all incoming orders including, scanning carton barcodes and locations, storing items in record center, downloading scanned information, investigating and resolving all exceptions and, at times, closing the order.

Process retrieval orders including pulling the items, verifying item, closing service order on Safekeeper, manifesting all orders, bundling all orders and preparing for shipment to customer.

Process internal moves including pulling customer records from one location and storing it in another location, investigating all exceptions and closing all work orders in Safekeeper.

Process all destructions including pulling required customer records, verifying it for accuracy, preparing it for cartage, investigating and resolving all exceptions and closing all work orders in Safekeeper.

Research and resolve discrepancies encountered during above processes and communicate difficult issues or problems to manager.

Prepare and process all record center paperwork necessary to accomplish the above processes.

Inspect and maintain all equipment including, Telxon scanner, wedge, Safekeeper terminal, ladders, etc.

Observe safety procedures and report any safety issues.

Perform courier duties as assigned.

Directly responsible for ensuring all service orders are completed in a timely and accurate manner.

Directly responsible for ensuring that exceptions and discrepancies are resolved or forwarded to the appropriate department for resolution.

Perform other duties as assigned.

Key Skills, Requirements and Competencies:

High school diploma or equivalent / 1-2 years minimum past work experience in a service industry and/or a team focused environment Strong attention to detail.

Task requires nearly continuous walking, standing, and some periodic climbing of ladders and stairs.

Materials weighing from less than 1Ibs up to 50Ibs.

May travel between facilities; ability to climb stairway

Ability to work overtime as required.

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Category: Operations Group