Manager, Investigations

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

Royal Caribbean Group’s Safety, Security & Environment has an exciting career opportunity for a full time Investigations Manager reporting to the Director Intelligence, Investigations & Situational Management

 

Position Summary:

The Global Security Manager of Investigations serves in a specialized role reporting directly to the Senior Manager of Global Security Investigations. The Manager ensures the safety and security of Royal Caribbean Group’s guests, employees, contractors, visitors, ships, capital equipment, real property, and reputation via shipboard security and safety incident response oversight.  In addition, the Manager investigates allegations of suspected violations of laws, policies and regulations in support of governmental agencies, corporate governance, administrative and prosecutorial action.  The incumbent may serve as the Acting Senior Manager, Investigations. 

 

Essential Duties and Responsibilities

• Plans and directs the investigative function under senior management guidance. 
• Accountable for planning, developing, implementing the organizations investigative programs and strategies. 
• Responsible for overall planning, organizing, and directing all actions of the Investigative Section of Global Security, and ensure its effective operation.
• Interprets all relevant data and applies appropriate laws, orders, rules and regulations pertaining to investigations.
• In coordination with other RCL components, plans and conducts investigative operations, staffs investigative requirements and oversees training of subordinate investigators in the complete spectrum of investigative techniques. 
• Directs, plans and carries out the most sensitive and complex investigations, investigative support operations and investigative staff projects.
• Coordinates successful shipboard incident response through sound decision making, effective communication and guidance. 
• Accountable for the effective assessment and mitigation of executive security risks, in cooperation with senior corporate executives.
• Works closely with the Risk Management, Compliance and Ethics, Audit, Legal, and executive leadership in conducting shipboard and corporate investigations, reporting the results of investigations, and ensuring required follow-up with governmental officials.
• Ensures the timely documentation and law enforcement reporting of shipboard crime allegations in support of company policy and the Cruise Vessel Security and Safety Act (CVSSA).
• Develops and documents standards for measuring the efficiency and effectiveness of investigative operations.
• Manages a sub-function of Global Security Investigations, such as the Watch List and Soap Programs.
• Participates and handles extremely sensitive or high-profile investigations that may have political or social ramifications within the public domain. 
• Provides briefings to law enforcement, shipboard security teams, and other company stakeholders.
• Interacts with all levels within the organization, and acts as duty expert on investigative techniques. 
• Participates in the development of handbooks, training manuals and related material covering a variety of communication systems and technical investigative programs.
• Maintains expert