Workforce & School Staffing Operations Director

Ignite your desire to be the best!

Imagine an energy so positive, so powerful, it ignites your desire to be the best, inspires you to bring out the best in others, and fuels your aspiration to do the best work of your career.

At Legacy Traditional Schools we do things a special way, in a way that ignites our desire to be the best, illuminates our educators’ best talents, lights up the minds of our students, and fuels our school spirit. We shine the brightest when we raise our hands and rise to the challenge of changing lives through education, cultivating bright curious minds, achieving award-winning results, upholding our values, and engaging positively with our students, parents and communities.

Overview 

The Workforce & School Staffing Operations Director is a hands-on operator responsible for building and running the central command center for our clinical and substitute workforce across Legacy Traditional Schools. Your mission is to establish and refine the daily operational processes that ensure every school receives the precise staffing it needs, dramatically improving service reliability and efficiency. You will thrive on turning the ambiguous goal of optimizing our workforce into a concrete, flawlessly executed system, directly managing the complex logistics of staff allocation to maximize the use of our internal teams, reduce costs, and ensure our students' needs are always met. This role is for a natural problem-solver who excels at creating order and navigating a dynamic environment to help us change lives through education. This role will work from the Vertex Education office in Chandler, AZ.

Responsibilities / Essential Functions 

Centralized Workforce Dispatch & Operations 

• Manage the daily allocation and scheduling of all clinical (e.g., School Psychologists, SLPs) and substitute staff across Legacy Traditional Schools. 

• Serve as the primary point of contact for campus leaders to field and resolve immediate staffing requests, absences, and scheduling conflicts. 

• Deploy internal staff strategically to cover all service needs, ensuring 100% compliance with student requirements and operational continuity. 

• Coordinate with external agencies for supplemental staffing only when internal capacity is exhausted, managing all associated logistics and approvals. 

System & Process Implementation 

• Design, document, and implement standardized operating procedures for requesting, assigning, and tracking all specialized service personnel. 

• Develop and maintain the central master schedule for all itinerant and shared staff to maximize service delivery efficiency and visibility. 

• Configure and manage pragmatic software and tools used for dispatch, time-tracking, and communication with the mobile workforce. 

• Create and refine workflows that enforce central consistency while accommodating the operational realities of individual school campuses. 

Stakeholder Communication & Change Management 

• Communicate daily staffing assignments, schedule changes, and service updates clearly and proactively to school principals and operations staff. 

• Train school-level administrators and staff on the new processes and systems for requesting and managing specialized personnel. 

• Act as the primary liaison between central operations, deployed staff, and campus leadership to address service quality concerns and mediate issues. 

• Build strong working relationships with school leaders to foster trust in the centralized model and ensure adherence to new protocols. 

Performance Monitoring & Reporting 

• Track and ana