Preferred Communities Intensive Case Management Caseworker

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
This position works as a caseworker in Illinois and Iowa for the Preferred Communities (PC) Intensive Case Management (ICM) Program. This position’s responsibility is to maintain a caseload of 20 PC ICM clients and help them to reach their individual goals while empowering them to achieve stability in their lives. Goals may include establishing doctors, ensuring proper medical insurance, resolving medical bills, enrolling in school, changing their legal status, finding low-income housing, accessing WIC services, etc. This position will work closely with all other caseworkers and World Relief Quad Cities staff.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Schedule & Follow-up Medical Appointments 
• Coordinate with caseworkers to obtain referrals for follow-up appointments for chronic or contagious conditions, including latent TB and other infectious diseases 
• Develop relationships with area specialist Medicaid providers 
• Assist client with scheduling appointments and identifying methods of transportation to/from providers for clients without access to personal and/or public transportation 
• Coordinate with medical providers to equip client to follow plan of care as directed  Health Care Orientation 
• Provide hands-on orientation to client of U.S. health care system through each appointment, including proper filling and following of prescription instructions 
• Compile medical resource binder of providers and transportation options for distribution to clients 
• Educate clients regarding western medical practices and preventative care 
• Equip clients to appropriately address medical bills and statements received  Refugee Orientation 
• Educate providers on working cross culturally 
• Assist providers with and facilitate interpretation services with local agencies 
• Advocate for client in medical settings  Goal-related Activities (if applicable) 
• Enroll kids Pre K-12th grade in school 
• Enroll adults in ESL classes 
• Refer clients to immigration services and ensure that they have the necessary paperwork from the RICHD 
• Ensure WIC-eligible clients receive WIC services 
• Assist clients with public housing

Knowledge, Skills, & Abilities

•  Experience in public health preferred 
• Bilingual ability desired

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Two-year degree from accredited University 
• Cross-cultural experience required     
• Valid Driver’s License, access to reliable vehicle and clean driving record

World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision- Offer 16 company Paid Holidays + 4 additional Personal days per year!- Paid Sick and Vacation Time- Paid Parental Leave (12 weeks for qualified employees)- FSAs: Medical & Dependent Care, & Commuter Funding- Supplemental Life Insurance (employee, spouse, and children)-