Tech Campus Logistics Program Manager

Position:       Logistics Program Manager

Reports To:  Regional Account Manager

Location:      Redmond, WA

Pay:               $89,000-$94,000 DOE

FLSA:    Exempt
 

SUMMARY:
Global Security Operations has an incredibly exciting opportunity as a Logistics Program Manager based on a Technology Company’s campus in Redmond, WA. The primary responsibilities include the oversight and maintenance of the technologies and assets, including all computer equipment and vehicles, on the Technology Company’s campus. They are also responsible for building and maintaining operational dashboards to assist with key metrics and data visualization.

BENEFITS:
 

• Medical insurance, life insurance, dental, and vision
• 4 floating holidays, 10 accrued vacation days
• Sick Time Accrual of 1 hour per 30 hours worked
• 401K
• Paid Time Off
• Weekly Pay
• Paid Family Leave - Up to 12 weeks a year in accordance with State Law
• Employee Assistance Program & So Much More!

ESSENTIAL FUNCTIONS:

1.    Manage the full lifecycle of operational equipment and assets, including procurement, maintenance, inventory tracking, and vendor coordination, ensuring accurate documentation and compliance.
2.    Provide Tier 1 and Tier 2 IT support across, but not limited to, global teams, including imaging and deploying devices, troubleshooting hardware/software issues, and coordinating repairs for both general technology and security-specific systems. 
3.    Serve as administrator for technology platforms supporting onboarding, workflow automation, and reporting. Collaborate with internal IT teams to manage updates and optimize system functionality.
4.    Lead end-to-end fleet vehicle operations, including maintenance scheduling, vendor management, installation coordination, and compliance with organizational and client standards.
5.    Perform light repairs and maintenance on facility-related equipment such as safes, furniture, key boxes, and locking mechanisms, while coordinating with vendors for more complex fixes.
6.    Design and maintain dashboards, forms, and automated workflows using Power BI, MS Forms, Excel, and Power Automate to streamline reporting, intake, and operational decision-making.
7.    Support continuous process improvement by analyzing workflows, identifying operational gaps, and proposing solutions aligned with evolving business and client needs via data-driven decision making.
8.    Regularly interface with clients to present updates, resolve technical or logistical issues, and ensure service excellence across operations and technology support.
9.    Partner with cross-functional teams and external departments to execute special projects, support technology rollouts, and coordinate enterprise-level operational initiatives.
10.    Maintain a professional, compliant, and solution-focused work environment aligned with all applicable laws, policies, and contractual obligations.

Any other duties as directed by the client or Regional Account Manager.

MINIMUM QUALIFICATIONS AT ENTRY:

Additional qualifications may be specified and receive preference, depending on the position.

MINIMUM HIRING STANDARDS:

•    Must be at least 18 years of age
•    Must have a reliable means of communication (i.e., phone)
•    Must have a reliable means of transportation (public or private)
•    Must hold or be able to obtain a valid Washington State driver’s license
•    Must have the legal right to work in the United States
•    Must have the ability to speak, read, and write English
•    Must have a High School Diploma or GED
•    Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation
•    Flexible working hours outside of normal business hours

EDUCATION/EXPERIENCE:

•    Associate degree and 4 years of demonstrated experience in inventory management and leveraging technology systems to prepare presentations and data visualizations, or an equivalent combination of work and education
•    Experience working directly with clients to troubleshoot issues, deliver technical solutions, and present updates or project deliverables in a professional, timely manner
•    Extensive hands-on experience reimaging and deploying laptops, desktops, and mobile devices (e.g., Surfaces and PCs), and resolving Tier 1 and Tier 2 support issues
•    Skilled in managing and coordinating full-cycle logistics for fleet vehicles and physical securi