Director, Customer & Consumer Insights

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer & Consumer Insights in the United States.

This senior leadership role is responsible for shaping how consumer understanding drives strategic decision-making across brand, growth, product, and customer experience. You will lead the insights function, turning complex qualitative and quantitative data into clear, actionable recommendations that influence global business priorities. The role spans brand tracking, growth strategy, UX/UI research, and new product development insights, ensuring a unified and consumer-centric approach across all touchpoints.
You will partner closely with Marketing, Product, and Growth teams to embed consumer intelligence into everyday decision-making and long-term strategy.
In this highly cross-functional position, you will define the vision, frameworks, and operating model for a scalable global insights capability.
You will also serve as a strategic advisor to senior leadership, translating behavioral trends and market dynamics into business opportunities.
This role is ideal for a data-driven, strategically minded leader who thrives in fast-paced, high-growth, consumer-focused environments.