Systems Engineer

<h3>Company Description</h3><p>Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.</p><p>In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.</p><p>Eurofins Technologies is a new International Business Line (IBL) within the Eurofins Group focused on the development, manufacturing and marketing of bioanalytical technologies and diagnostic test kits in particular. The business if primarily focused on solutions in Food Safety and Environmental Safety but has recently expanded into Animal Health and Clinical Diagnostics. Eurofins Technologies serves both external customers (industrial laboratories, governmental laboratories, service laboratories) as well as customers within the Eurofins Group.</p><h3>Job Description</h3><p><strong>Job Summary:</strong></p><p>We are looking for a Systems Engineer to help us support, maintain and troubleshoot our constantly evolving infrastructure. The team you will be part of is responsible for ensuring highest levels of availability, performance, and security for our business and internal stakeholders. Qualified systems engineers will have a background in IT and/or Computer Systems Engineering.</p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Operating IT services provided from centrally hosted either in the cloud or strategic Data Centers.</li><li>Ensure that IT Services managed by the IT Operations team are delivered effectively to business customers. This includes the execution of SOPs, management of IT Incidents, IT Changes, and IT Problems in ITSM based system on the related processes, procedures and work instructions.</li><li>Operate and install on Enterprise-level Infrastructure for providing Microsoft services, such as AD, for global initiatives following those through to implementation via collaboration with project and support teams.</li><li>Identify opportunities to innovate, extend and enhance service delivery everywhere possible.</li><li>ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes, and supporting resolution of the issues found.</li><li>Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.</li><li>Perform daily system monitoring, verifying the integrity and availability of all involved infrastructure elements server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs. Ensure that the performance, scalability, and security is maintained and optimized.</li><li>Deliver quality documentation allowing for smooth day-to-day operations.</li><li>Improve existing processes through sustainable solutions to recurring problems and enhancements to existing solutions or documentation by automation.</li><li>Contact to vendor technical support for Priority 1 incidents.</li><li>Cooperate closely with the rest of IT Infrastructure &amp; Operations, Architecture and Security teams.</li></ul><h3>Qualifications</h3><p><strong>Required Professional Expertise: </strong></p><ul><li>Fully bilingual</li><li>BS in Computer Science or equivalent</li><li>Comprehend and effectively support our infrastructure platform for technical and non-technical audiences</li><li>Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution</li><li>ITIL Knowledge of at least Incident and Change Management processes.</li><li>Experience interacting with remote teams</li><li>At least seven (7) years of experience with Infrastructure hardware and software support</li></ul><p><strong>Required Technical Skills:</strong></p><ul><li>At least 7 years of experience working with Windows Server Management and troubleshooting of ADFS, DNS, DHCP, GPM, DFS, Terminal Services, IIS, WSUS, MFA.</li><li>At least 7 years of experience working with Active Directory as a Domain Admin configuring/troubleshooting with ADUC, Domains and Trusts, Sites and Services, ADAC and PowerShell.</li><li>At least 7 years of experience Azure Administration (AAD, Azure Identity Management, Azure MFA and + O365)</li><li>At least 7 years of experience working with VMware Virtual Machines, ESX Hosts, Vcenter or Hyper-V</li><li>General knowledge of how