Airport Bilingual Customer Service Agent-LAS
UnifiAbout the role
General information
Job Title Airport Bilingual Customer Service Agent-LAS Date Friday, April 11, 2025 State Nevada City Las Vegas Base Pay Rate: $ 15.00 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Part Time DaysDays of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayOvernight shift, P.M. shift08:00pm
Requirements and Description
MUST BE BILINGUAL!!! FLUENT IN ENGLISH AND SPANISH IN READING, WRITING, AND COMMUNICATING! ALSO MUST HAVE A VALID DRIVER'S LICENSE. ALL TRAINING IS IN SPANISH!
SHIFT TIMES ARE APPROXIMATELY BETWEEN 8:30PM-3AM.
Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Driver’s License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
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