Assistant Shipping & Documentation Manager

JBS Australia is the largest and most respected meat and food producer in Australia. We have a strong portfolio of leading and renowned beef, lamb, pork, salmon and value-added branded products, such as AMH, Swift, Primo, Murray Valley and Huon. JBS Australia is a part of the global JBS business, the largest animal protein business in the world, and the second largest food company, with operations in North America, South America, Europe, Australia and New Zealand.  JBS Australia’s Northern (beef) and Southern (beef and lamb) Divisions operate 10 processing plants and 6 feedlots across eastern Australia. The operation drives and fosters the JBS culture of excellence and believes success is achieved through hard work.  

Located at Riverview, near Ipswich in southeast Queensland, the Northern Operations Head Office drives and fosters the JBS culture of excellence and believes success is achieved through hard work. An exciting opportunity currently exists for an experienced  Assistant Shipping & Documentation Manager to join the JBS team. This role is responsible for managing and coordinating the Shipping and Documentation teams to ensure export orders are processed efficiently, and the department continues to meet the needs of the business and adheres to business deadlines.

 

 

Responsibilities will include but not limited to:
 

• Lead, coach and mentor the shipping and documentation team leads to ensure effective employee engagement.
• Support the Manager to liaise with shipping lines, freight companies and other stakeholders as required
• Understand how the process of Shipping and Documentation affect stakeholders
• Provide customer service to both internal and external customers in relation to shipping/documentation reporting, processes.
• Assist with the recruitment and training of new team members when required
• Support relevant team members to create & optimise reporting using in-house systems
• Focus on continuous improvement and look for opportunities to improve.
• Support the new ERP project on behalf of the Shipping and Docs teams
• Participate in any team, department or company projects when requested/required.
• Ensure that high level of data and corporate security is maintained.
• Ensure that the company values are maintained and are lived up to at all times by the shipping and documentation department
• Support each team member on a daily basis to ensure they are engaged and are meeting task requirements.

 

Skills/Competencies:
 

• Demonstrated understanding of logistics processes and concerns, export experience advantageous
• Identifies basic cause & effect relationships
• Responds calmly in difficult situations maintaining a strong customer service focus
• Exceptional ability to prioritise and multi-skill
• Excellent attention to detail and enjoys being ‘hands on’
• Trouble shooting and problem-solving skills
• Able to work in a fast-paced environment
• Demonstrated ability to work autonomously and within a team environment Stands by commitments
• Must be energetic, passionate and enthusiastic with a demonstrated focus on system improvement with a learner mindset
• Sees an opportunity & takes action
• Makes self fully available as required