Sr Dir Client Team Services

Summary

Senior Director Client Team Services

 

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Director Client Team Services to be responsible for supporting all sales and retail strategy, initiatives, and overall results within the U.S. for select channels of distribution.  Responsible for headquarter sales for the grocery and convenience outlets serviced by the Company.  Other retail service responsibility will include planning, budgeting, and coordination of surge and reset work.  This position will be a critical contact to the client organization and senior leadership.  

 

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

 

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

• Organize and facilitate key internal and external meetings required to deliver retail performance, advanced strategy, and vision, and enhance business partnership.
• Drive key sales and retail initiative development and execution with broader retail teams.
• Achieve headquarter sales and retail business objectives by aligning, prioritizing, communicating, executing and reporting across all sales and retail teams and channels of distribution.
• Review and refine all aspects of internal and external reporting, ensuring relevant and consistent approach across teams.
• Control expense/budget by aggressively and proactively managing sales and retail funds, including labor expenses – monitor and report on a monthly basis.
• Achieve job results through the coaching, counseling, and discipline of associates; monitoring, planning and appraising job results.

Qualifications:

• Bachelor's Degree or equivalent experience required
• 15+ years of experience in the industry with leading CPG and/or agency
• 10+ years of experience in retail supervisory experience.
• Master critical leadership behaviors and demonstrate decisiveness; Ability to work through others with strong leadership, delegation and presentation skills
• Mathematical and analytical ability
• Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others

 

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Job Duty

 

Client Relations

• Act as primary interface and sales / retail authority with client’s management team.  Ensure proper connections and communication internally with key ASM stakeholders and service supporters
• Organize and facilitate key internal and external meetings required to deliver retail performance, advance strategy and vision, and enhance business partnership
• Diagnose, craft and implement sales and retail solutions to accommodate client needs within approved funding

Initiative Development and Management

• Drive key sales and retail initiative development and execution with broader retail teams.  Key initiatives will include enhancement of ROI based activity reporting, deployment of new sales and retail approaches, technology, competitive benchmarking process, etc.   

Management / Leadership

• Achieve headquarter sales and retail business objectives by aligning, prioritizing, communicating, executing and reporting across all sales and retail teams and channels of distribution
• Manage within defined budget and deliver the Company's operating income plan.  P&L and pro-forma oversight
• Deliver key performance KPI’s and ROI
• Ensure talent development and team engagement for sustainable team success

Administration / Reporting

• Review and refine all aspects of internal and external reporting, ensuring relevant and consistent approach across teams