Host Management & Acquisition - Southern Europe Markets

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. 

 

THE ROLE

As the Sales & Account Manager, or as we call it at Indie Campers, Host Management & Acquisition Specialist, you will report to the Head of Acquisition & Account Management and be responsible for growing and managing a portfolio of Campervan Owners (Hosts) in your region (Southern Europe). You'll lead their on-boarding, revenue management optimization and be the key support figure, while working on acquiring more hosts to your portfolio. This role is based in our Headquarters in Lisbon.     WHAT WILL YOU WORK ON?

• Hosts' Onboarding: Help hosts to go through the process of listings creation and clarify their questions regarding the way our RV sharing platform functions.
• Account Management : Provide day to day support to your Hosts and help them resolve the issues they might be encountering on the platform
• Revenue Management : Help your Hosts maximize their revenues on the platform by advising them on their pricing strategy, improve the quality of their ads and their visibility on the platform
• Operational performance : Guarantee traveller experience by maintaining a high standard of operational performance within your portfolio (response rate, cancellation rate, traveller satisfaction)
• Experience : Generate insights from your accounts and produce recommendations for process and product improvements across the board.

 WHO ARE WE LOOKING FOR?

• BA/BS/MS in Business/Sales/Marketing preferred but not a must
• Excellent communication and interpersonal skills
• A desire to improve your negotiating and selling skills
• Previous experience in a sales / customer facing role will be a plus
• Fluent in English and Spanish.
• Ability to muti-task efficiently
• Willingness to work in a highly dynamic and international environment.

THE INDIE COMMITMENT!

• A dynamic position in a young, fast-growing and innovative company
• Continuous training and coaching
• Competitive package including private health insurance, Indie Benefits and book free roadtrips European-wide (subject to availability)
• International and informal work environment located in the heart of Lisbon.