Restaurant Manager - Element 47

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Summary 
The Restaurant Manager is responsible for Element 47 restaurant, maintaining financial profitability, high service level, excellent guest response, and upkeep of the operation. Additional responsibilities include setting up floor, hands-on management during service, payroll and administrative duties, and on-going training. The main focus of this position is breakfast and lunch service. 

The budgeted salary range for this position is $65,000-$80,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.

Job Posting Deadline  
Applications for this position will be accepted until January 12, 2025.

Essential Job Functions
•   Represent Element 47 at Department head and F&B meetings
•   Responsible for growth and mentoring of all team members
•   Communicate with Executive Chef concerning quality, presentation, timing and guest comments
•   Hold monthly meetings with Bar, AM & PM staff to communicate information and improve on service
•   Ensures staffs appearance and conduct are impeccable
•   Ensure on going service, food, wine and spirit training occurs and tests are administered
•   Develop and discipline staff
•   Follow up on guest issues
•   Enforce restaurant standards, procedures and policies
•   Provides support and oversight to breakfast, lunch, and dinner based on volume levels
•   Assist in maintenance and cleanliness of restaurant, bar and service areas
•   Anticipate and oversee China, Glass, Linen and Silver inventory and needs to ensure staff has sufficient supplies
•   Create and manage PO’s for all supplies needed
•   Maintain high level of guest satisfaction, makes immediate corrective action when guests’ needs are not met
•   Assist in planning and executing special holidays and functions
•   Help redefine and recreate breakfast and lunch buffets
•   Ensure Resy is constantly updated to maximize covers
•   Assist in the budgeting process
•   Constantly monitor labor based on volume and use the flash to monitor daily progress
•   Establish and monitor sales contest between service staff on a regular basis
•   Supervise the care of equipment, minimizing waste, breakage and misuse
•   Look for ways to drive covers during all meal periods and increase beverage sales at lunch
•   Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules
•   Demonstrate working knowledge of safety and fire procedures
•   Complete tasks and projects delegated by the General Manager to assist other departments as business volumes and staff levels demand
•   Assist in emergency and security procedures as directed by management and the established emergency plan
•   Enforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen One 

Qualifications

•   College degree preferred 
•   Three years of experience in fine dining establishment
•   Two years management experience preferred
•   Five years Food & Beverage experience preferred
•   Minimum of 6 years combination education/experience
•   Extensive restaurant service knowledge, preferably in a 4-5 star restaurant