HR Generalist - Operations

R10092949 HR Generalist - Operations (Open)

Location:

Calgary, AB - 8 St NE (RHS-HO) - Support functions

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

How will you CONTRIBUTE and GROW?

The Human Resources HR Generalist - Operations provides essential administrative and operational support to the HR team. Working within a fast-paced national healthcare organization. This role plays a key part in maintaining accurate employee records, supporting employee inquiries, while ensuring a positive employee experience working with strict confidentiality.

HR Administration

• Maintain and update employee records in HRIS systems (WorkDay), ensuring accuracy and confidentiality

• Maintain Human Resource files and records to ensure consistent data accuracy

• Perform administrative duties, such as maintaining employee databases and

• Support employee file management, both digital and physical, in compliance with Provincial & Canadian privacy legislation

• Input and support in the management of absence and leave management process

• Ensure data integrity, accuracy, and compliance with HR policies and applicable legislations

• Ensure smooth communication with employees and timely resolution to their queries

• STD & LTD Management Process - Acting as a liaison for follow-up and administrative matters between the employee, managers, and Disability process, ensuring timely communication regarding absences, leaves and HRIS process management.  

• Supporting the file transfer process to the external disability management services, such as Medavie Blue Cross, for cases exceeding the internal management period.

Employee Engagement & Culture

• Act as a first point of contact for general HR inquiries from employees

• Serve as the primary point of contact for day-to-day employee inquiries, answering questions regarding company policies, benefits, and general HR procedures with empathy and confidentiality.

• Manage the HR department’s shared inbox and ticketing system, ensuring timely, helpful, and accurate routing or resolution of employee requests.

Compliance & Reporting

• Ensure HR practices align with applicable Canadian employment standards and healthcare regulations

• Support audits and reporting requirements (e.g., employee data, training records)

• Update the HRIS and other internal systems with employee changes, job details, attendance information, and reporting data

• Maintain confidentiality and handle sensitive information with discretion

General Administrative Support

• Provide administrative support to the HR team

• Assist with special HR projects and process improvements as needed

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Are you a MATCH?

• Bilingual (French & English) Asset 

• Diploma or degree in Human Resources, Technology, Business Administration, or related field (or equivalent experience)

• Experience working with WorkDay HRIS is preferred

• 1-3 years of administrative or HR support experience

• Strong computer literacy with Google Suite

• Experience in STD / LTD management 

• Ability to manage multiple priorities simultaneously

• Excellent organizational, communication, and problem-solving skills

• High attention to detail and ability to manage sensitive information with confidentiality

• Customer service mindset with the ability to build strong internal relationships

• Ability to handle confidential info