Director, Product Management - Cardholder

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). Today nearly 8 out of 10 Americans use a product powered by Marqeta every week. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

As a Director, Product Management for our Core Platform team, you will lead a team of Product Managers to set a vision and strategy, manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like issuing, fulfillment, ledger, identity platform, and digital wallet. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland, CA headquarters. We’d love for you to join us!

The Impact You'll Have

Create and manage strategies, roadmaps, project plans, and specifications for Core product which handles $200B+ in annual TPV for the largest fintech providers

• Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams
• Deeply understand Marqeta’s issuing and processing capabilities and customer use cases to identify impact of initiatives or features across the platform
• Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions
• Be an expert on trends in everything from prepaid, debit, credit card payments, processing rules and emerging payments options
• Understand card network enhancements, translating specifications and bulletins into customer context to ideate on features and functionality
• Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority
• Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success
• Deliver customer value iteratively, managing products through various launch phases and follow-on releases
• Act as technical advisor to educate and evangelize feature(s) with customers via meetings, presentations, and other forums
• Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects

Who You Are

• 10+ years in product management roles designing and delivering payment solutions that have delighted customers and driven business growth
• Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution
• Experience recruiting and growing top talent and building high performing teams, with strong EQ and leadership skills
• Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences
• Deep understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, and security services
• Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
• Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases
• “Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done

Nice-To-Haves

• Managing technical products (SaaS platform services, API/SDK products…)
• Implementation of solutions processing 100M+ transactions per day
• Building Fintech products or incredible developer experience
• Reconciliation systems and money movement
• HSMs and key management 
• Agile software development methodologies

Your Manager

• Rahul Shah

Recruiter For This Role

• Rebecca Yue